People don’t realize that retail actually is better for social interaction than classic. Being forced to find 4 people to do a quest isn’t socializing. It’s grouping. That doesn’t mean you talk. Retail takes away all the issues that make people not want to interact with each other. The problems with retail is their is no reason to talk to anyone because there is no reason to group with people.
You have to make people want to group and you have to allow them to not feel like they are going to get called names by random people.
I can’t say I’ve ever had a ninja in any of my raid or dungeon groups. No one is entitled to upgrades from raids. You earn it via the loot distribution method that is being used in the run. Don’t like it? Find a different run. No one runs anything other than x? Make your own runs.
So much crying over not being handed gear because you exist in the game world.