Will not let me put in a card to pay for wow

Support Customer Support
1

any expected time time this services will be back my wow runs out in an hour and i would like to pay for more and cant…it keeps telling me something went wrong and wont even bring up the option to put anything in

2

Have you added your card here?
https://account.blizzard.com/payment

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3
4

so im trying to pay for wow and its not even giving me the option to put in a card

5

https://account.blizzard.com/games

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6

buddy it wont let me put in a card to buy time or add any money to my account

7

Can you manage your subscription from that page?

Or try wallet management?

https://account.blizzard.com/payment

It just seems like your problem is different then the original poster.

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8

i can but when i go to enter my card it simply wont bring anything up it says something went wrong and nothing more

9

Same here. I get a receipt code and then a email saying to upgrade my billing info. which has been done over and over. But nothing is going through??

10

Ok, just wanted to clarify.

11

will you ask a gm to get back to me im not the only one with this problem and it seems like a pretty big one

12

It doesn’t work that way. You’ll need to submit a support ticket / live chat / call back request.

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13

Here’s the best link to do that: https://us.battle.net/support/en/help/product/wow/166/167/solution

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14

If you have the ability to, try using a different method of payment - such as PayPal and see if that allows you to workaround the issue you’re encountering.

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