It’s unfortunate that I need to keep linking this, but misinformation is at an all time high here:
https://us.forums.blizzard.com/en/wow/t/herbalism-bots-plaguing-bfa/6981/28
More recent layoffs did not impact Blizzard’s CS team. This information is publicly available, and it’s a shame that “journalists” that propagate misinformation don’t put any effort into their “profession.”