This is wonderful news! I’m so glad you guys are listening! I want it to be known that my sub would be on hiatus right now, but ever since you guys announced the return of customization (among other QoL features in 9.1.5), I have renewed my sub and plan to keep it active as positive reinforcement in support of your current efforts even though I am currently not playing much.
With that said, please please please look at these topics on Nightborne face issues and pass them along to the art team if possible! Nightborne face issues need addressing before 9.1.5 goes live!
https://us.forums.blizzard.com/en/wow/t/nightborne-male-faces-still-need-fixing-ptr-40290/1094270
https://us.forums.blizzard.com/en/wow/t/nightborne-female-faces-still-need-fixing-ptr-40290/1094307
It might also be nice if Nightborne could get some eye color options and skin tones in the brown range! Oh and if possible, could Nightborne and Lightforged get an option for their tattoos to be more… luminous, like some of the Demon Hunter tattoo colors are?