I mean, I agree, but at the same time I’m trying to think about the direction they went with Retail vs what we have in Classic, what the trade-offs are of each, and what the people who are complaining are actually asking for.
So, for example in Retail they have changed the reward system so that it’s tiers. You get your normal rewards from Rated BGs, and you get worse things from unrated. They are now looking at solo queue Rated BGs, so it’s like there’s always been this group of people who want to solo queue into rated content…
Now, whenever I’ve queued BGs solo, which has been fairly often (ish). I’ve found that I have an overall pretty decent experience. There will be a roughly 1-2 matches of 10 where the other team is a well-formed premade that crushes our team. I’ve had times in the past (not in SoD, yet) where I’ve been able to get a quick cap and/or encourage our team, even with naysayers to actually try, and have won against the odds.
I really dislike people who throw, and that happens in either premades or non these days, where people are just queueing for rewards, not because they actually enjoy the game. I wish they would just stop playing, to be honest because it’s poor sportsmanship and not my preference, but I’ve stopped reporting them, because that seems to be how the current playerbase wants to play.
Anyway, I think things are fine the way they are now, but if changes were to be made, they would likely require some sort of moderation oversight. Like if people select roles and the matchmaking system queues teams with 2 healers and 1 flag carrier, then there are going to have to be penalties for abusing the system.
I’d propose having account bans with monetary fines for reopening the account. Players can either reroll or pay the fees, and that will potentially offset the costs of having human oversight for false reporting or refusing to play the role selected.
But yeah, I’d prefer that they made BGs require full 10-man parties than they limit the max-size to 1-5, personally.