I had an old level 60 boost from forever ago and decided to finally use it, only to find that I can’t do timewalking with it for 24 hours. If it’s for some kind of account hack prevention, can’t Blizzard see that the player is logging in from the same IP address? I wound up doing random dungeons instead and by the time the lockout was over, I was level 75 anyway, but I should have been a lot further along. Can’t something be done about this, because starting from level 1 is probably faster.
Because hacked accounts would exploit it so blizzard had to create a lockout for boosted toons.
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Right, but as I said, if the IP address I’m using to do the boost, and play on my toon all the time is the same, where’s the exploit and/or hack? Unless hackers can get my IP address AND my login info AND my authentication ID, I don’t see why waiting 24 hours is something that has to be done. If ONE of those items is out of place, then do the lockout. If not, just let the person play.
Unless the hack is coming from inside the house, I don’t see how this can’t be fixed.
It won’t be fixed because it’s intentional.
You may not agree with the reasoning, but that changes nothing.
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Darth is correct.
You have to wait for the time to expire for legacy/TW dungeons and raids on recently boosted toons.
But, you can run current stuff just fine. If you still have leveling to do, normal dungeons are a bit slower, but work well. You can also Q for normal dungeons and LFR (once min ilvl, etc) at max lvl, etc
Have fun.
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Seems like nobody understands the technical issue. “Just accept it” is not an answer.
By that reasoning, ANYTHING I do should have a 24-hour lockout, right? If I buy a WoW Token, there isn’t a 24-hour lockout on putting it on the AH, right? Surely Blizzard has the technology to see that the boost is being used from the same location.
Sorry, software engineer here. “Just accept it” is going to prevent me from using boosts in the future.
Um, I wasn’t having fun. That was the point.
It’s the way the game is currently designed.
You can submit feedback via in game: Game Menu::Support::Submit Feedback…you can also start a discussion in General chat, if you feel changes need to happen.
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Simply put: it’s a hardcoded in. Nothing will change that as it’s built into the system. It doesn’t matter if you use the same IP or not.
This has nothing to do with the topic, because you’re not working at blizzard, so their system and your knowladge has no bearing on the matter.
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It actually does because we check for home IP addresses at work, and we don’t have any issues. The last time I used a boost, this limitation wasn’t in place, so it was a bit jarring to see it. Being that I actually coded our IP checking, I would think I have an understanding of the issue.
Also, there’s no “hardcoding” something like this. I’m sure they have a mechanism to turn it off easily if they have to.
Then you’ll need to post in the correct forum to ask them to use this “mechanism” to “turn it off”.
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Considering that there was no mention of a 24-hour lockout when I applied the boost, it’s a customer service issue at the moment.
It’s on the boost page, and even have a support page on it. So, no, it isn’t an CS issue. Even then, the blues here, nor the GMs, can bypass it.
https://us.shop.battle.net/en-us/product/world-of-warcraft-service-character-boost
https://us.battle.net/support/en/article/000345591
Boosted characters cannot enter dungeons and raids from previous expansions for the first 24 hours.
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A few things:
First, this is a known restriction: https://us.battle.net/support/en/article/137975
Second, this is not a guaranteed avenue for customer service. That is only done through tickets. This is Customer Support, and while the confusion is understandable, this is for players to support each other by giving the current policies and help direct people to give their feedback/suggestions in the proper place.
Third, the restriction is intended. So there is no bypassing it just because you want them to do it. Therefore, your issue is about giving feedback that you think they need to change their policy. That is not done in here.
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A boost is a boost, doesn’t matter if you held onto it or not. The system just see you’ve used one and will apply its rules to the toon.
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It doesn’t matter when you got the boost. All boosts behave the same way.
The information is out there. You didn’t seek it out, and Blizzard cannot just blast every bit of information into your face at all times.
What? You said “timewalking” and that is currently Wrath.
Even so, Dragonflight is a previous expansion. The current expansion is The War Within, and everything prior is a “previous expansion”.
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You quotes don’t show me ASKING for ANYONE to turn anything off. I just said that the mechanism must exist.
What’s the point in even mentioning a possible mechanism for shutting it off, if you don’t want them to shut it off?
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…why would I “seek it out” years after I got it?
What? You need to re-read what I wrote. I said I WANTED to do timewalking, but I was doing Drgonflight normal dungeons. If the lockout page says I can’t do previous content, how was I doing Dragonflight?
OMG. I was replying to the “hardcoded” post. Context, buddy, context.
Hey Natirá,
This has gone a bit off track.
The boost thingy is built in. It’s covered in a Blizz article.
If you think change needs to happen, you know where to submit it.
This will end up locked if the needless back and forth continues.
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I won’t say it hasn’t always been there, but it has been a preventative measure against gold sellers for many, many years now. It just hasn’t always triggered because of the variance of payment methods used, and even today it isn’t guaranteed to always trigger.
Sometimes it’s just something one has to wait out, mostly while payments fully clear.
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