LOL that’s EXACTLY what Blizzard has been doing with retail!! Compared to the vast number of people who have quit during the worst expansions (Cata,WoD,BFA) the few who remain are who they depend on to stay afloat through microtransactions and the mounts/pets in the cash shop. They don’t CARE about the rest because enough money is being made off of the people who are left, they are perfectly fine screwing over everyone else. It wasn’t until Classic became a thing that they actually started making decent profits again.
Don’t get me wrong I’m not saying I don’t feel sorry for you. I’m not a fan of the queues either when I get them, but I deal with it. The real problem are the people who are using macro keyboards and 3rd party software to avoid afk logging out in order to never have to sit in queues, which exacerbates the problem and inflates the queues even more. Until Blizzard starts bringing down the banhammer on them, they will continue to be an issue