Why do wow devs hate feedback?

The worst part is taking part in those betas, laying out your feedback… then after nothing changes and when what you warned them about occurs, they say something along the lines of, “That wasn’t picked up on in beta.”

Just makes the attempt to collaborate feel so pointless.

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good for you. others though, not so much.

it’s like every day I can read someone on trade chat or a thread created in the forums that wants a huge revamp or total removal of torghast

I know this is going to be super unpopular, But Devs aren’t required to follow through with the feedback they receive. If there is going to be a requirement for Dev’s to follow through, that’s no longer feedback; it’s a demand.

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Okay. I can also read every day someone on trade chat wanting to be stepped on and then have their blood sucked by a busty vampire countess. That doesn’t make it a good idea.

This right here! to quote Alex Klontzas. “If your reaction to everything going on right now is to complain that the next patch is going to take longer to release, then you need to step back and realize that you are part of the problem.”

Are you kidding me? How tone-deaf can you be? You are going to tell paying customers that they are part of the problem that made it impossible for your man baby devs to keep their hands to themselves? And that’s just one example. Devs have gone from taking feedback and yes even criticism and applying that to make a better game to thinking it’s good business to antagonize their customers.

Now, sure it could be said that fans have gotten toxic when criticizing the game. We also expect that every bit of feedback we give needs to be acted on. Something that just can’t happen. But guess what. Weeding through that to find the real criticism is their job. Media is the only industry I can think of where it is acceptable to antagonize your customers. When I was a chef if I did this I would have been tossed out on my butt.

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They don’t respond to either, so at least those people that are that invested and angry get to vent. Don’t want people to @ you back on twitter, take blizzard out of your twitter handle like 95% of the working world does with their place of employment. Personally I think its wrong, but the game is trash and there are thousands of videos giving actual good feedback at all levels of play. On top of that they have all the Beta and Alpha feedback they ignore every two years.

Blizzard is like the GM and Ford of the 90s some people are going to keep playing because they’ve always driven Blizzard. Their competition is the Toyota’s and Honda’s of the video game industry. The reality is customers sign your pay check, like those auto manufacturers learned.

Also most industries have customer complaints worse than video games. Oh man someone did a mean tweet, anyone who has worked food or retail has gotten infinitely worse. When I was in college, and working at a pizza place, I had a customer spit in my face. While a nursing friend had a patient beat the crap out of her, and fracture her face in multiple places. So sorry if I don’t feel to sorry for them, also FF seems to have no problem moderating their community. Who knows though maybe the most toxic players are the $120/month whales.

Best of luck to them though t-minus a few days until sub expiration.

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the point being, that you’re completely focused on things which are an inconvenience to you.
you don’t care that it’s a perfectly fine part of the game which lots of people enjoy.
it won’t matter how many changes are made, you won’t be happy until the changes YOU want are made.

Yes I am the only one who hates the system Torghast. I mean just search the term ‘Chore’ in the forums and you can see all of my threads and comments about it. It’s all me. Yes.

Those posts that aren’t mine? they are my alts. because alts are so easy to make in this craptastic game.

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The problem Blizzard has is they commit too much to ideas that sound good on paper.

The way I see their game design process is they come up with an idea, on paper it sounds good. It sounds good from an RP standpoint, and they fail to consider (or choose to ignore) what the game play implications are as a result.

For example, the Maw … I can definitely see in a brainstorming meeting this sounding cool from an RP standpoint … a dangerous zone that doesn’t want you there, that will actively start attacking you the longer you stay. That sounds cool to me from an idea standpoint (and remembering people’s reaction’s to that idea when it was first announced, sounded cool to them too). And to be fair, I actually really like the aesthetic of the zone itself. It looks and feels like what they were going for. It was just the execution and failure to deliver on game play that was the problem.

The problem with this game design philosophy is that once they commit to an idea (and this is long before we even know about it), they just don’t have the time and resources to change that much after feedback. Trust me, I’m in software development for large enterprise applications … What goes into changing major and even some minor pieces of functionality can be A LOT. Covenants are a good example of this. On paper, they liked the idea of players choosing a covenant. From an RP standpoint, I get it. That said, it failed to consider how people actually like to play the game and how difficult balance was going to be. But considering the entire expansion was designed around players being in one covenant (from a lore/story prospective), it was impossible to fix (aka, impossible to pull Ripcord).

So yeah, I can easily see why they deliver bad content in some cases. It’s not that they want to provide a poorly designed system, it’s just that in many cases, it’s too far along to completely change.

That said, there are cases where this is not the case. For example, Conduit Energy. This was a completely needless system that was convoluted and completely unnecessary and ignores how people actually like to play the game. The reason why they went with it was to prevent players from feeling obligated to switching conduits 10 times a day, which I guess I can understand. But IMO, this is an example of a solution to a problem that doesn’t exist, or at least wouldn’t exist for the vast majority of the player base (note, it’s not just RWF and harcore players that want to switch conduits to be optimal). Then the solution became way more of a problem then the supposed issue they were trying to fix. Why they didn’t realize this and remove conduit energy immediately? I don’t know. That’s IMO, an example of just them being clueless.

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What content are you doing? Looks like nothing current, so no changes impact you at all. In fact the only thing they have changed that would impact you looks to be aoe caps. Slightly slowing down all those transmog runs.

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Because they have a vision of what wow will be, and anyone saying otherwise is just a “hater”

again…ALPHA and BETA testers have said they were ignored…only to have the rest of us complain about the EXACT SAME THINGS the testers did.
lmao…go ahead…ignore paying customers complaints…lets all get a good laugh when that last WoW server is being unplugged.

80/20?
Are you feeling ok?
MILLIONS of subs lost since this game started nose diving, lmao.
The 80% already left because this game sucks and the ones who are still hanging around are getting kinda sick of it too.

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Yes a lot of people have, but you know what they do? They go back the drawing board and try again.

My father opened a restaurant and came up with a new item on the menu that he spent weeks researching and finding out the best way it could test constantly tweaking his recipe. And you know what happened? People hated it. I didn’t even like it much.

Did he cry and moan about being people spitting out his food in front of him and some asking for refunds? Nah he said ok and tried again until after the 3rd new recipe he made was successful (I won’t specify the foods but let’s just say that you usually can’t go wrong with a new desert item vs a savory dish)

People who work creating a product for the public should expect others to trash it if it’s bad. That’s how you know it doesn’t work and to try something else.

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EXACTLY!
I wrote up an evenings RPing some years back.
Everyone was having a blast until we got to the part where they ended up in a labyrinth that was supposed to convey the feeling of exasperation/despair in the players, as it would their characters.
Well, it worked…with flying colors. The characters would have felt the same way the players likely were. So I succeeded.
But…players are there to have fun, not feel like they are in hell and just want to get out.

The players werent happy. Yes, I got the results I intended to get, but again, they arent there to experience hell, they are there to experience fun.
Lesson learned.
Lets see if blizzard can learn any lessons about ideas that sound good on paper but should never be seen by players.

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dont ever get into business for yourself. lol.
part of being in business is bending over backwards for paying customers.
The other part is making sure you dont get so high and mighty that you actually believe you dont NEED paying customers lmao

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Lots of places ignore what their customers think and don’t respond to changes.
Circuit City
KB toys
Blockbuster Video
Hot n Now
Toys R Us

It’s a great way to run a business.

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For you. Flying ruins immersion for you.

Not flying ruins immersion for me because my dragon, who my character presumably trained and bonded with, suddenly becomes soft in the head and forgets how to use it’s wings. My character suddenly took too many blows to the head and forgot how to ride in the air as well. It’s bad enough that due to engine limitations our characters can’t climb and have to basically h*mp rocks to scale them. Now we can’t fly?

Oh and how about the terrain design? What is more immersion-breaking than going from a vast, open, realistic (by WoW standards) layout like the Barrens to the convoluted wtfery that is a zone like Revendreth? Imagine if any irl world was designed like Revendreth, or if a natural world grew like Ardenweald. Just convoluted, circular mazes everywhere instead of a straight line from A to B.

And don’t give me any bs about It’S a FaNtAsY GaEm because literally every other fantasy MMO on the market gives better immersion without making awful, platform-focused little labyrinthine zones without making them such obvious platforming attempts on an engine not designed for it that it yanks your immersion away.

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To be fair.

It never starts this way, people give feedback on their trash, power/time gating systems since early beta, and this is for 2 expansions in a row now, they have feedback, they just ignore it because they think they know best cause they’re “developers for Blizzard Entertainment”.

The toxicity comes after years on years of being ignored, never making changes on said feedback, then they go and insult their player base “you think you do but you don’t”, and calling streamers toxic for calling them out on all these points and anti-player systems.

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It’s fantasy. This is literally the point. If I wanted to see Grizzly Hills, I could literally do that in real life.

Typing stuff in alternating casing doesn’t mean you “big-brained” the flaw out of your argument, it just means you know that it is a problem with your premise and rather than offer an actual defense (presumably because there is none) you’re trying to meme.

Like what game? FFXIV, where Cloud Strife can blast overhead on his flying motorcycle in a medieval fantasy MMO? Give me a break.

Rock stars are used to adoring fans, not criticism (especially when it’s true! lol).