I would like to know why Blizzard won’t show evidence of reasons behind being suspended or banned for going against the social aspect of terms of service…evidence of abusive language, saying key words that would get you suspended or banned. Its like They slap you in the face with a suspend and say “You know what you did wrong.” Im flipping tired of this, cause its happening to people that don’t say anything at all, or are getting mass reported by random jerks in game. I get it about cheating and hacking…they can’t show it cause showing evidence of how hacking got detected would give the hackers an edge…but what about social practices, and the social terms of service etc? If im going to get a warning, or a suspend, I WANT MY PROOF and if they don’t give me proof, im going to assume that some hateful jerk mass reported me enough that the automatic system decides to suspend me…I think that is an unethical practice to not show proof, and maybe even enough grounds for someone to persue legal action if they get angry enough…HELP ME TO UNDERSTAND THIS MALARKEY!?
This post goes so hard.
Sir this is a Wendy’s
You have to understand that Blizzard isn’t just a game company, it is a corporation.
That mindset involves not the truth, but what is best for the corporation and its image. Applying evidence to the claim runs the risk of exposing themselves to a variety of factors, up to and including incidents like the Cosby Suite, possibly entering the social media sphere and being used to drag Acti-Blizzard, and that is, to the Corporate Mind, more damning than anything.
Remember. These are the people who went all in to protect a supervisor who was sexually harassing one of their co-workers and even spread stolen images of her in compromising positions to her co-workers and people in positions above her. You think that the company that would not only do that, but went all-in to encourage and protect the offenders behind that crime, is going to do the right thing by you? That they will embrace honesty and integrity for your $15 a month?
We unfortunately signed their terms of service to play this game. Which means that, fair or not, Blizzard can ban an account at will, for any reason, at any time, and does not have to give a reason for their decision. The only thing you can do is keep your online activity as squeaky-clean as you can manage and avoid exploits like they have the plague.
They actually don’t have to provide proof. It’s in the Social Contract we all had to confirm to play the game in the first place, in the fine print. It’s always been at Blizzard’s discretion.
So that you don’t potentially target the person you were having a conversation with that got you reported.
I think its wild that you have so many instances of possible bad behavior that you don’t know which one was the one that got you in trouble…
*psst next time you hide on an alt, make sure you hide you characters on other sites too…
I too was 9 years old once.
What is the charge?! Enjoying a chat? A succulent roleplay chat??
It would be sick if they mailed a piece of reflective paper that showed you a distorted mirror image of yourself as their answer.
Blizzard will ban you for goofy reasons all the time, though.
I was never once censured for being an inflammatory little rabble-rouser, but I WAS once banned from the forums for one week for saying that most yaoi sucks. 
Blizzard’s moderation is a mystery.
Not a mystery at all.
It depends on how many people report you. And if enough people report you, the content of what you were reported about doesnt really matter, because its just a bot that goes “OH Kazimir hit our threshold for number or reports? Auto-action taken.”
There are guilds that will take advantage of this fact and mass report everything you do trying to get you chat banned or worse.
Get your hands off my battle pet!
I was hilariously banned on Twitter during Shadowlands because I responded to the official WoW account retweeting an excellent fanart of Denathrius: “I can’t wait to punch him in his smug face.” I was banned for inciting violence, there was zero context that he was a video game villain. This was in the era before a certain orange man was banned for inciting a literal coup so there was a brief time on Twitter when I was banned before Trump.
My guild had a field day with it and still needles me to this day any time we knock over Denathrius for transmog.
I got banned once for telling someone that I did not like them following me around in-game.
That’s crap. This is why we don’t have nice things.
I wholeheartedly agree.
This place needs more dwarves.
Not providing the evidence is protection to the victim. I can use myself as an example. As a woman I have been subject to harassment both in and out of game in real life and online over the years.
If I report that, and my report is revealed to be me, that opens me up to reprisal and revenge, putting me in further jeopardy.
This is general baseline victim protection stuff (this is also why a certain employee who provided help with a certain investigation has not been publicly identified, doing so would paint a target of reprisal on their backs, and potentially make them the victim of revenge).
One is not entitled to face their victim, they are not entitled to apologize and have that apology accepted and they are not entitled to an audience with someone they have caused harm.
Really it’s the same reason they won’t show to cheaters and hackers. Which, as you said is because it would give them an edge in circumventing detection next time. If blizzard shows you what -exactly- you said was the issue, you could say to yourself “Okay, I’ll censor -this- slur from now on and choose something a little more subtle.” we’ve seen it in other games “Toxicity is okay as long as I don’t say X”. Secondly blizzard has likely chosen to take a more nuanced approach to toxicity, at least when inspected by a human. Dogwhistle “isms” are becoming more and more popular online. When these types of things are confronted people often disingenuously defend it as innocent language, which is the entire point of dogwhistles. So yeah Blizzard is saying “You know what you did wrong” because in all likelihood? You do
Also, perhaps I’m cynical, but the amount of times I’ve seen posts like this on /r/wow or the General Forums when the OP is served a heaping hot dish of reality about their crappy in-game behavior has led me to believe it’s not as big of a mystery to the OP about why they were banned as they say it is.