What is the deal Blizzard?!?! Can’t get support in game and can’t get support on the forums. Maybe if you guys were a small indie company, I could understand not hearing from anyone for 5 days. But damn! This is garbage support. What happened to this company?
Since hitting 60, I cannot accept nor complete Bolstering Bastion. I can’t do any quests in the Maw. I’ve opened multiple tickets, I posted multiple threads, and it’s been absolute silence. I signed up for a 6 month subscription to which I cannot get a refund either.
Please accept that this is just my opinions.
All do respect…
You are running mythic +8…
You asking for game advice and thus not getting help.
They can’t give you hints on game play and you reference a FAN Site. That is recommended …
Did you check wowprogres?
If it is a known bug?
They have said that…
YouTube your quest name and someone posted a vid.
Have fun on your quest…
Thanks for the reply but that’s not the issue. I’m not going to type everything out again because I already have multiple times. The issue is as I said in my OP. I am unable to make progress because my character is bugged. I’m not the only person reporting this issue. My biggest issue is a game master unable to address the issue, blizzard not providing any updates with regards to a fix, etc.
If you’re really curious:
https://us.forums.blizzard.com/en/wow/t/bolstering-bastion-not-available/807044/2
https://us.forums.blizzard.com/en/wow/t/unable-to-acceptcomplete-bolstering-bastion/820629
https://us.forums.blizzard.com/en/wow/t/threads-of-fate-bolstering-bastion-disappeared/790396/2
https://us.forums.blizzard.com/en/wow/t/no-jailer-or-quests-available-to-me-in-the-maw/817476/2
Don’t know if you were aware.
Everyone can read all those without you adding them. If you posted in them. We can also see other stuff about you. Me too …
I have played almost every day for the last 5 years. Lol.
This would be better suited for customer support rather than technical support. I think there is a way to move your own thread, but I’m not sure how. But if not you should repost there.
Ticket times are 3-4 days right now last I heard, so I’m not sure why yours is taking so long. But this would be considered a game hint. blizzard typically doesn’t give game hints, instead referring you to wow head. though if you’re really stuck they will eventually point you in the right direction. Blues in customer support will often help you out as well.
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Thank you. But I assure you it’s a bug. Again, I don’t want to regurgitate everything all over. I’ve exhausted every possible option that I have as a player. I even leveled a third character to see if it happens again.
The issue is a problem with the Bolstering Bastion quest, the Kalisthene NPC, and selecting your covenant after accepting the quest from Kalisthene in Hero’s rest. The wowhead profiler tool shows I haven’t completed it which is correct. It also says where to pick up the quest BUT I CAN’T. Several other people are having the same problem.
I even paid for a month of the Zygor addon to see if it could help me find the missing quests so I can start making progress. It’s pointing me to the same problem.
The simple summary is this.
- I hit level 50 and entered Oribos after the escape from the Maw stuff.
- I selected the option Threads of Fate for how I wanted to level.
- I accepted Bolstering Bastion in Hero’s rest.
- I returned to Oribos and selected the Kyrian Covenant.
- I went to do dailies and quests for Bolstering Bastion credit but I wasn’t getting any
- I abandoned the quest and went back to Kalisthene in Hero’s Rest. She didn’t have the quest for me.
- I went back to Oribos and it said to go to Elysian Hold to pick up Bolstering Bastion.
- I went to Elysian hold and Kalisthene (who is also there) didn’t have the quest.
- Now I’m stuck and can’t make progress.
What does that mean? I have the quest from Elysian Hold to rescue souls in the Maw. I enter the maw and try to rescue souls but instead I get a 10 min buff and no quest credit. I do not see the Eye of the Jailer. I do not see dailies in the Maw. I do not see the regular quests. I do see the NPC near the entrance to Torghast when you drop in but he doesn’t have any quests.
I don’t need a hint… I need real support. The game/quest/character is bugged. Clear now?
IT’S A BUG 100%
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That is certainly pursuasive - I am not familiar enough with the quests to know whether it is a bug or not. But my advice still applies - if you submit a ticket and ask for help, you should hear back in 3-4 days. If that response is not adequate, then re-submit it. Posting on customer support can get you help as well.
Bugs fall into two categories - ones that GM’s can help work around and ones they can’t. You should submit a bug report or post in the bug report forum - that will get eyes on it, but you won’t get a response and it won’t help your character. For that you’d need to wait on the ticket, or post in customer support. There isn’t a guaranteed response from the customer support forums but they often will check into things for you.
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