What are we paying for?

Community General Discussion
21

can’t drive a truck and reply, not ttrolling

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22

Try to repair your game via the Battle.net launcher. The option is called “Scan and Repair”.

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23

CS was top notch when I started wow…literally had them help me on phone calls years back.
Now its just an auto response ghost town…

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24

i tried. scan and repair did not help

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25

Ive started just running that once a week lately.
Ive noticed a few things in old classic era dungeons that were glitching out on me that I thought were bugs, but they straightened right up when i ran repair, so clearly something going on on my end…

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26

i did all that with no luck

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27

Trolling: The Titan’s Universal Dictionary. Verb.

  1. Anyone who doesn’t understand or disagrees with Sendryn who is all seeing and all knowing for WoW issues.
  2. Anyone who fights against the Amani Trolls of Quel’thalas
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28

According to this Blizzard article corrupted temporary game data can also cause the issue (I’m not sure if a repair would have fixed this).

They recommend resetting the UI to troubleshoot that, here’s how: Resetting the WoW User Interface - Blizzard Support

29

I have no idea what this means.

So yep, I was correct. Did you try any of this?

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30

Too bad beat you to it Sendryn, GG better luck next time! :slight_smile:

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31

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32

yes 4 times, no luck

33

Then you’ll want to submit a ticket, let them know that nothing in the article worked. There is a link to submit a ticket in the article.

You’ll probably get a template response first, just respond that it’s not working and a GM will look at it.

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34

that was the point of my post. i did make a ticket days ago with zero replies

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35

OP needs to use the web based unstuck if they can’t get on the affected character. They need to use common sense, not thinking they are leading an un-sub walkout. :slightly_smiling_face:

36

Ticket wait times may be up right now, I’m not sure.

I’d ask them over in CS, just to make sure. Maybe someone can check and see if the ticket you put in was in the correct category. Sometimes, if it’s just in the general one, it’ll take forever to get answered.

37

You have the option to add to the ticket. Keep adding information to the ticket until they respond.

It’s worked for me several times.

Good luck.

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38

the op wrote in the op that he tried the unstick service with no luck

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39

To be clear you did the full UI reset?

I’d also make sure your drivers are updated (especially video).

And then a full reinstall could also be on the table.

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40

OP tried four times if you’d read the thread. You need to use common sense, as well. Like… reading further before replying…

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