Watcher of the Huntress Pet not delivered in game after claim

For the “Watcher of the Huntress Pet”. Gifted Twitch 2 subs, got the redeem code, redeemed on the Battle Net Launcher, no pet. I tried relog, nothing, I closed the game and restarted, nothing. Tried the code again and got error that I already claimed it.

14 Likes

Adding my voice to the ‘I did the thing and didn’t get the thing’ crowd. My guess is there’s a lot going on, a lot of people claiming it so its getting bogged down maybe?

Idk I’m not a techie XD But hope its resolved soon!

5 Likes

Same just occurred to me! I even checked in the “Gift Claims” tab of the account’s “Transaction History” section, and it doesn’t even appear there.

Same thing happened! Redeemed the code and didn’t have it when I logged in.

Just here throwing my name into the hat as well. Same issue.

  • Purchased (Gifted) x2 Subs on an appropriate channel
  • Received the code
  • Redeemed the code on the battlenet desktop app
  • Have yet to receive the pet.

Just add this to the list of things not going correctly with this launch. :frowning_face:

1 Like

Same thing here too. Nowhere to be found. Hope it’s goes through soon.

1 Like

Here to report same. I know sometimes these promo items can get delayed a 'lil bit, but +1’ing so that if there actually is an issue, maybe some :eyes: will get on it

1 Like

Same, bump

It would not let me redeem the code, kept getting an error message. Did gift the 2 subs and got the code on twitch. .

1 Like

their servers/character screens just took a major dump so if you tried in the past 15 mins maybe wait til servers are more stable and try again!

1 Like

same got nothing so far, ive had this happen before though and it took 24hrs so time will tell again.

1 Like

I didn’t get it either and bought 2 gifted subs on twitch.

1 Like

Same, hope it comes through

1 Like

Same, no pet yet here either

2 Likes

Same still no pet :sob:

1 Like

Happy it’s not just my luck

1 Like

no pet here either. gave the gifted subs, got the redeem code, system says i have claimed it, but nothing yet

1 Like

Same here. Maybe maintenance will resolve it.

Still no pet for me either - claimed in my account hours ago, did the whole log out completely and back in again, checked on multiple characters as the mount didnt notify me until I logged into my third character that there was something new to open. No pet to ‘unwrap’, nothing in mail, etc. I submitted a missing item ticket a few minutes ago requesting someone review, so we’ll see 24 hours from now what they come back with as a response.

I didn’t get it either. I know that there are sometimes delays with the Twitch drop stuff, but for some reason, I thought this one was different.