Voiceover audio fails in cutscenes then breaks game audio

Yep, my game is broken as well. I thought maybe Blizzard just didn’t finish it…

Please fix this! I love the campaign and am absolutely immersed in it, but I also have the issue and unfortunately it has occurred with multiple REALLY plot important cutscenes. If I didn’t have the subtitles on I would have no idea what’s going on, but instead I’m just missing what has otherwise been engaging, moving voice acting.

I’m so bummed.

I also “fix” it by completely restarting the game but it’s not a permanent fix.

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This is the 2nd thread for this issue. I posted in the other one, but it’s been consistently happening since the stormrooks cutscene. I’m running around in the Nerubian zone now and it’s still happening on every in-game cutscene. Oddly enough, it didn’t happen on the marketing cinematic regarding the Nerubian princess and her mother - that worked fine!

Please treat this as a priority - it’s unbelievably immersion breaking and ruins what is otherwise the best expansion that’s been put forth in a LONG time.

Getting the same thing. Restarting the game is NOT fixing it. ALL cutscenes have no voice (video cut scenes or “open world” cut scenes). Really annoying bug. If restarting fixed it, I wouldn’t complain, but it’s clearly not some addon that’s bugging this…

Same issue. This has been happening to cutscenes on and off since part way through Dragonflight. In the past I could sometimes fix by redoing the quest after a restart. Since Tuesday, any cutscene is causing the issue, even after a restart. The voiceover work is really good, and I’m enjoying the story. Such a shame to not be able to experience it.

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Cutscenes still broken…
People have been saying this has been happening since DF. I only noticed it now because DF was total disney garbage and I was so disgusted I hit ESC about 10s in to any DF cutscene.

bump, still broken. please fix this so i can continue with the story questline and stop getting spoiled

Myself and my wife have also been experience this issue of the voice over audio not playing in cut scenes.

It is still happening in game, I guess this is not as high priority as the lvl70 power scale. maybe need to word it as “found an exploit to remove voice from the game” for it to be top priority.

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Let’s just hope they don’t wait until War Within Season 2 to fix it or something. I have a feeling they won’t fix the cutscene audio bug until at least patch 11.0.5 or 11.0.7, whenever those patches come out.

Next week we’ll probably get complaints of missing audio for the Earthen unlock questline too, and that is a questline that will probably be doable once per Battle.net account.

Reporting in for the same issue.

Got it on the Stormrook quest - no V/O on the cutscene, and none following it.

I abandoned the quest and I won’t be playing until it’s fixed. I hope it does not take forever…

I was doing the newest batch of campaign quests and experienced this. Only noticed when it took me into the Waterworks delve, because Brann was totally silent.

I figured the quests with Dagran weren’t voiced so I didn’t realize it before. I didn’t even know the little robot actually makes beep boop sounds until later.

I don’t remember having a cutscene that would’ve triggered it but there must have been one early on. It would’ve been after the cutscene from freeing the nerubian queen in chapter 3 because that cutscene has a weird fixed camera bug where you just watch the character models teleport around with your UI still showing. Had to alt f4 to get out of it and I still don’t know exactly what happened in that scene.

Same here, worked fine in that cutscene, seems to be only the ingame cutscenes.

Having the same issue, just broke doing the stormriders cutscene. It also broke for chamber of heart, but one of my alts was able to do it fine. Restarting fixed it, but still very annoying.

Same issue. I noticed this yesterday, think things were fine, for me, 2 or 3 days ago. Something happened this week with one of their maintenances.

Still happening. Please fix this. It’s annoying to force quit and log in with EVERY cutscene

Fixed for me, at least with Rook Rally and the Edicts.

this is still broken for me

Seems fixed for me with the latest scenese anyway.

I stopped doing the campaign when this started happening a week ago during the stormrook scene. Is it it fixed? Any blue posts or acknowledgement of the issue? I’d like to do the campaign but not until this is fixed. Saw several people in hollowfall general chat mention they had the same thing happen today so I’m guessing it’s still an issue. 1. Trigger event 2. play audio file. How hard is this to fix?