Unable to Use in-Game Shop

I am trying to buy BFA in-game (since I can’t figure out how to buy the non-deluxe edition outside the game), but every time I go to the in-game shop and click Buy Now, it says, “Shop error. There was a problem with your order. Please try again.” Tried reinstalling WoW and upgrading my graphics drivers, but still not working.

The standard option should be the bottom one here.

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Thanks for the help!

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It looks like you are all set, Fawz, but I wanted to cover this bit… Usually if you have an issue with the in-game shop, it is often an addon, firewall or other security program that may be interfering. The shop uses different connections from the game, and while some security programs/firewalls allow the game to go through, it often stops the shop processes. If you try to purchase something in the future and have a similar issue, try disabling any security programs you use temporarily and see if that helps.

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I can’t use the In-Game shop. I have tried to disable all my addons and still nothing works.

Try a proper full UI reset not just disabling https://us.battle.net/support/en/article/7549

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I tried that and it still doesn’t work.

It’s not disabling your add-ons, but security programs like a firewall or antivirus

Do you have a Razor mouse?
There have been issues since 8.2 with the Razor driver.

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I have a Razer Naga epic chroma

If you can, use a regular mouse until you complete your purchase, then you can put back your Razor.

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I restarted my pc and tried a different mouse, I still have the problem. I’ll check my firewall next.

Can you try uninstalling Razer Synapse briefly?

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Ok, unistalling the Razer Synapse worked
Thank you everyone for the help!

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Glad you got it working!

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