Unable to submit support ticket

[Leilleath-moon-guard]

I’ve seen people having connectivity issues over on Tech Support, so it might be something tied into that. Especially with a certain provider, from what it’s looking like.

Cannot connect to game

so everything was fine then all of a sudden im getting 14k ping and i cant really do anything and now i cant even load into the game at all im getting a WOW51900319 i deleted the game reinstalled it and still same issues everything else works as far as internet any advice

[Wave Broadband] High Latency/Connection Issues

Edit 8/15/2021 This appears to have been mostly fixed by Wave and/or Blizzard. If you are still experiencing issues, you should definitely mention it here and contact Wave to request they reconfigure your modem’s port security. In the meantime, a VPN like the one mentioned below will help. Edit: For those of you having issues even connecting, as mentioned further down the thread, using a VPN can help alleviate the issue temporarily. The best uncapped free VPN is ProtonVPN, which you can get at …

But as for submitting a ticket? I know sometimes when the files are too large, they won’t send through. That may be the case with you submitting the files.