Alas, Customer Support is a forum for players to assist other players. There are no GMs on this forum, nor are there Devs. Trust me, if you only knew how many people have come here in your same situation over the past month or so. That’s why I mentioned that I’ve yet to see anyone granted an exception. You are certainly allowed to submit a ticket if you’d like but (a) go in with very low expectations and (b) ticket times right now are off the chain. It may take a couple of weeks before you receive a response from it.
You can also keep an eye on this thread too. They are updating it when they open realms or make any changes to what’s what with the locks and restrictions.