Unable to Login or Remove Authenticator

Hello Blizzard, I am apparently unable to login to my account. I am given the error ‘That authenticator code is invalid’, and when I try to remove the Authenticator, at the [Identify your account] section, I am further met with ‘An error has occurred’ when putting in my Email or Phone Number.

I need some help recovering my account, please.

There are login issues going on, ATM with everybody (including myself). Plus, the Battle.Net Support is (also) malfunctioning which is where you would go to remove your Authenticator. They’re pretty much aware and are working on it :slight_smile:

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I agree with Estalayia. I’d give it some time for Blizz to figure out what the current issue is and see if it clears up after that.

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Ah, a bit relieving it isn’t just me! Thank you!

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It is not! Hopefully this issue will be short lived and you can try again after. Sorry for the frustration, Wildscout.

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