Unable to log in

Support Customer Support
1

The BLZ Code changes every time.
This time it is BLZ51900001. A moment ago it was BLZ51914400.

Obviously I’m logged in here.
I’m also logged in to battle net Desktop app.
When I launch WoW it asks me to enter my email and password (which it shouldn’t, as I’m logged into BNET).
Most of the time it gives me a You Have Been Disconnected BLZ error.
One time though it asked me for my Authenticator Code (something I usually don’t have to enter off this PC)
Open BNet Android App, and I am logged out. When I log in, nothing occurs, no error, no success, the app just sits on the “Keep Up With Your Friends” screen with a Login button.

I’m effectively locked out from WoW with no way to log back in?

Server Maintenance doesn’t start for another 10 minutes according to BNet, and usually it doesn’t behave this way when the servers are actually down.

2

That error usually indicates you have a pending download/update.

Have you tried restarting the desktop app entirely? Going into task manager and shutting it down completely then rebooting to check for an update?

The maintenance on Battle.net may cause issues logging in, so it might not be unusual that you are experiencing it.

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3

I don’t know why a full restart didn’t occur to me earlier.
That did the trick. Thank you.

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4

currently was having the same issue had to login manually via wow to be able to login to wow
i had to open my bnet app to verify my account and my bnet app wasnt getting the code request from the game so i had to manually request a code and i was able to put in that code and log in

5

personally this didnt work for me i restarted my bnet 3 times

6

Try rebooting your computer.

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