Unable to get a haircut

Support Customer Support
1

Once I sit in the barber chair the camera zooms in on the chair, not on me so I am unable to preview my haircut.

Tried various minor things like disable addons then gave up.

imgur dot com/a/CiTis3H

2

Things you can do:

  1. Do you have any addons that you can turn off?
  2. Try relogging.
  3. Type /reload
  4. Make sure you have the gold to purchase it.
3

If none of those work you would need to do a complete UI reset.

2 Likes
4

OP, are you using the Chauffeur mount to get around? If so, log out while dismounted, then log back in and try the Barber again.

IIRC, it’s that mount that causes this for some reason – something to do with the position of the character being in the sidecar on login?

6 Likes
5

Yeah a full UI reset was what I was thinking as well. You can find the instructions here.

I don’t know how to make the word “here” be the hyperlink to the article haha. If we even can do that ourselves.

6

I think that’s a level 3 thing.

7

Check that topic for formatting

8

I’m pretty sure you can do it using HTML…testing it out below:
UI Reset Info Here

<a href="https://us.battle.net/support/en/article/7549">UI Reset Info Here</a>

Edit: That said, give the Chauffeured Chopper thing a shot :wink:

9

Trust me – not necessary. You can actually test the Chauffeured Chopper issue on any toon. It’s pretty consistent. :B

1 Like
10

Well in that case, I am happy to hear that resetting the UI is not necessary.

And Perl, I will have to read up on how to use HTML. I am lower than a novice when it comes to that haha.

Thanks for all the useful info in the future though.

1 Like