Unable to change phases in tirisfal glades

my undead toon is unable to change phases by talking to zidormi. she asks if i want to go back to pre invasion but doenst give me the option to click. my mage who is also horde can change phases with no problem so its something to do with this toon and i dont know what it is.

Has the affected character done any of the Battle for Azeroth introductory questline? Might give that a shot, maybe the first 3-5 quests (but it could require the entirety).

They can be started from the warboard in Orgrimmar.

If that isn’t enough, you might also need to do the Shadowlands introductory quests.

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Looks like both intro quests were done, so that doesn’t look like it is it.

Shadowwhispe, do you use any addons that might suppress gossip text? I know you get it on your other character, but it might be worth disabling or even resetting your UI to see if that allows it to show up.

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i do use addons but dont know if any messes with convos. i hadnt thought to try to disable and see if that works so ill try that.
it started when the christmas event started so dont know if that has anything to do with it or not. also there were others that were saying they are having the same issues so it isnt isolated to me.
well i disabled all addons and it did not change the problem.

It looks like you have the Call to Lordaeron quest, that might be the cause. Can you try abandoning that one to see if the option to speak with Zidormi becomes available?

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that fixed it. i didnt realize i had picked it up. i knew it was available but i didnt want to do it on my undead before i did on my hunter but somehow it got picked up. anyway that problem is fixed so thank you so much for you help and quick response. for whatever reason this quest is only available on my undead lock.

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Thank you, I found myself also with this problem. I’m on the Legion Death Knight quest, A personal request. I cleared every quest but that one and then did the BFA intro completely. Now I can change phases in Tirisfal.

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