I was recently suspended for 30 days, and when it happened they cancelled my annual subscription. I want to turn the sub back on so I get the rewards like mounts and such, but I am already paid up until May 30th of 2025, so I don’t want to have to pay for another 12 months in advance. Is there a way to just turn my sub back on without having to pay up front for even more game time?
Your sure ur still subbed i thot blizzard canceled subs if there a month of longer i could be wrong tho.
Cleaning up old posts! 
When a mount promotion is active for a sub tier, the only option is to pay up front. When there is no mount attached, it is correctly mentioned above that it will not bill until your current sub times out.
If you want to try your luck you can set a reminder for a couple months from now to see if the promotion is still active and try again then.
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For the 6 month or 12 month sub, to set it up, you pay in advance.
When a month or longer suspension is given, any subscription is automatically cancelled. Even though they paid up front for the year sub, the suspension cancelled it so they would need to set up a 6 or 12 month sub again.
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Sounds like they not only screwed me out of a month of game time, but also any 6-12 month sub mounts that come out between now any next may…lovely.
If you received a 30 day suspension, then you probably deserved it. You could have appealed it if it wasn’t warranted. If you did and they upheld it, then their internal logs showed you earned the suspension.
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Cleaning up old posts!
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Not here to debate the validity of my suspension. Still doesn’t help the fact that them turning off my sub then wanting me to pay another $150+ to turn it back on is bad, and stops me from getting the promotions I already paid for.
Cleaning up old posts!
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I cannot find an option to turn my sub back on that does not force me to pay to turn my sub back on, and I cannot currently claim the owl mount that is supposed to come with the 6 month sub even though I am paid up for the next 10 months.
Cleaning up old posts!
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Some would argue that you did that to yourself.
You can set up your subscription at any point. It seems the only thing stopping you is your own hesitancy.
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The only thing stopping me is having to fork out another $150
And for the people saying I did it to myself, I am not here to debate my suspension. I say I did nothing wrong, Blizzard disagrees, I have no further avenues to dispute it, I have moved on from that part. I just want the mount I already paid for.
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When you are suspended for thirty days or more, Blizzard automatically cancels your recurring subscription, as a courtesy, to prevent you from being billed while the suspension is active. Unfortunately, the requirement for these promotions is that you have an active 6- or 12-month subscription. As soon as your account was suspended for 30 days and your recurring subscription was canceled, you became ineligible.
And to be clear, you haven’t paid for the mount. You paid for a year of game time.
The mount is, however, available for purchase in the shop.
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Are you confusing subs with like a month or two of game time, not reoccurring? It even warms you when you go to resub, that you are currently on one and that it will charge you and extend the duration.
Honest question, did you ever check your bank statement after you claimed you re-activated a sub without upfront payment?
All promotional 6/12mth subs HAVE to be paid for upfront, that’s part of their deal. Blizzard gives you a goodie (and price discount) in exchange for you giving them all the money upfront.
Back when they first did the year long promo, I had just renewed my 6mth sub, like two weeks prior. I had to pay for an entire year upfront again if I wanted to be on that track.
Edit to add: Found the article I was after! This right here says any promotional subscriptions will be charged upfront.
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I think everyone would.
A 30 day suspension suggests a couple previous disciplinary actions which were not heeded. Meaning, the fault of getting up to a 30 day, along with all its associated effects, really only lies in one place.
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Just an FYI, I have not had any disciplinary action on my account in over 18 years of play until this 30 day suspension. Not one warning, nothing. Blizzard screwed up with my suspension and refuses to even tell me what I was suspended for, and before you all hop on the “They know all” bandwagon, they even screwed up the details during the limited contact they had with me before they told me the decision was final and not to do another appeal.
Regardless, that has nothing to do with the question I came here for…I just need to know if there is a way to turn my 12 month sub back on without getting automatically charged since I still have 10 months of game time paid in advance.
I don’t see why it matters since it doesn’t really have anything to do with your question.
I would tell you to just ignore this forum and put in a ticket but I have a feeling you’ll just get a response that says “we’re upholding your punishment; read the TOS.”
I may have missed your answer to this so please forgive me: You paid for the entire year upfront, correct? But they still suspended your sub for a month? That makes no sense.*
*I reread my post so I want to clarify. It makes no sense they took your mount away.
For the first annual pass back in 2012, they took your mount away if you called and canceled your sub. But it seems like they learned from that experience and make you pay for every thing up front now. So you paid for that mount and it makes no sense that they took it away.
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I think the OP has made clear they understand the punishment. Their question was just about bulk subs and timing and whatnot. What may or may not be deserved or at fault has nothing to do with this.
Yes, bulk subs are paid up front if it’s a change to your payment plan. It won’t charge if it’s already recurring. In this case, because Bliz paused the sub as part of the suspension, I believe the system would consider it a change and process the charge immediately.
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