I have been going back and forth with Blizzard CS through web tickets for 2 weeks now. I’ll admit, I’ve already gone over the edge with my responses back to the tickets and very irritated at this point to where I can’t talk to a real person live about my situation.
I understand that there is a pandemic going on and I was willing to wait for the responses. However, the responses being the way they are, f that. They’re not even reading what’s going on with my situation. I need some help. If you will please read everything in my post before responding, I would appreciate it.
My initial ticket is listed below:
"I saw there was a skip added to skip the covenant intro once hitting level 60 on an alt character. I have yet to find that skip on 2 alts that have hit level 60. What am I doing wrong? Has it been removed?
To add onto this, I found the skip in the Necrolords covenant on another character but 4 of my characters that are in Night Fae could NOT find the skip. It was nowhere to be found."
After this ticket was submitted, I received a response a few days later from a GM below:
"Greetings, I am Game Master ----, I hope you’re doing well.
I understand you are contacting us about a skip being added to the covenant once you hit level 60 on alts. I do have some information for you on this.
I’m not aware of any skip being available. Once a player reaches level 60 adn completes the intro to the covenant campaign, they unlock an alternate leveling option for alts under 60 who can either level through the story campaign or they can pick a covenant from the start and level up doing other objectives while gathering Anima for their covenant.
I hope I answered all the questions you had today. If you have any further questions or concerns, please feel free to contact us. Thanks for reaching out to me today. Good luck on your adventures."
I was a little annoyed because I’m completely aware of how Threads of Fate works. I understand that they don’t know that I must know what that is, however that wasn’t the issue. It’s almost as if they didn’t read my entire ticket because I had stated that I was able to access the skip in the covenant at 60 on another character, but not ones associated with Night Fae.
In my next ticket, I had sent over the wowhead link here. This link directs to the skip that was added in Beta, I understand that this is a Beta link and it could potentially not have been added to live, but it was considering that my DK alt was able to access the skip.
The response I had received was the GM apologizing for the delay due to COVID-19 and a statement below:
"A number of different methods for Alts was tried out during the Beta and the Alpha for the expansion however when it launched the version we had in game is the “Threads of Fate”. You linked something from the Beta and not the live release of the expansion. That version you linked never made it to the live release of the expansion.
Thread of Fate was designed so that any non level 60 character Alt would be able to select between this or doing the normal Campaign again. Characters at level 60 where not intended to be able to use this option and would have to finish the campaign again."
Again, they didn’t read either of my responses. Them saying, “That version you linked never made it to the live release of the expansion.” What the hell do you mean? I just told you that I was able to access it on my DK alt. At this point, I was very irritated at the fact that no one was reading what I was saying, so I, unfortunately, responded in a manner that was unpleasant:
"Yes, what I linked was from the Beta. Who knows, maybe you are right and it’s not in the live release. HOWEVER, WHY was I able to do the skip on my DK in the Necrolord Covenant then if it’s not in “release”? Jesus Christ, read what I’m f------ typing.
So which is the bug? Me not getting the skip on my characters in the Night Fae covenant? Or me GETTING the skip on my DK in the Necrolord covenant? Because I did get the skip for my DK but not my Night Fae alts."
After this ticket response, I received a response from a GM and was excited because it showed potential that someone was listening to me. The GM responded with the following:
"Hey there,
This is Specialist Game Master ------ reporting for duty! I appreciate your patience while waiting for a reply! I hope that this message reaches you in good spirits.
I’m sorry for all of the back and forth on this, but I appreciate your patience here. With all of this new content becoming available, we should work together to get this resolved.
Can you please let us know which quest you completed on your Death Knight that allowed you to skip Covenant content? When digging into your DK, I see it had completed Threads of Fate before hitting 60, but I couldn’t find anything else relevant. With this information, we can see why it may be missing from your Night Fae characters.
We look forward to hearing back from you!"
Because of this response, I went into further detail to let them know what exactly was going on, hoping that they would be able to give me a straight answer. I responded with the following:
"I don’t necessarily remember which quests since it was a week or so ago. All I know, is my DK had the dialog option, “I know my way around the Sanctum. <Skip ahead in the campaign chapter to meet your first soulbind.>” Draka gave me that option in live for my DK. This is the same dialog I received from the link I sent earlier here, I saw the dialog option while being presented the “Building Your Renown” quest (I also linked the same wowhead link from above, here)
My DK is the only character outside of Night Fae currently. However, my Warlock and Hunter, Who were leveled AFTER my Paladin hitting 60 and completing the first bit of the campaign, never received that option anywhere within the Night Fae covenant from any NPC. However, my DK was able to use that option within the Necrolord covenant while speaking with Draka. Aside from my first leveled character, my Paladin, I leveled every single character, including my dk, via story to 59 almost 60 and then did Threads of Fate because that way it will complete the rest of Revendreth without having to finish it. So technically, all of my characters but my Paladin have done threads of fate, technically since I went back and picked Threads of Fate at 59 3/4 leveled.
After doing this, I did the same thing on every character I chose threads of fate at 59 3/4 leveled, the only difference is that my DK was allowed to skip doing the first intro but my Warlock and Hunter were not able to find the option anywhere within Night Fae covenant. Because of this, I opened this ticket to see if I had missed anything or if it was a bug. I’m being told that the skip didn’t make it to release. Well obviously it did but just for Necrolord possibly? So which is the bug? I have no idea."
A few days later, I decided to switch covenants on my Paladin, my first leveled character, and had received the skip option within the Kyrian covenant. Because of this, I added onto my response with and image I had taken and sent to them and a message with the following:
"Look, I got the option on my Paladin while switching to Kyrian. Before you ask, NO I did NOT switch covenants on my DK. I had just hit 60 on my DK and was given this option in Necrolords. But Night Fae doesn’t offer it."
The GMs response…:
"Hey,
Thanks for reaching back out on this, I know this hasn’t been the most kind situation. Leveling alts can be stressful if things seem like they aren’t working.
I checked out both your warlock and hunter and they have actually already done, “Threads of Fate,” and currently progressing through the campaign. All other alts haven’t logged into to do the Shadowlands into so they won’t get that option until you get to Oribos with them. As far as we can tell, things are going pretty well on those two.
Thanks again for hitting us up on this today though Rian so we could look into this for you. Outside of this, I hope you have a good one and take care.
Game on!"
Are you kidding me? This has nothing to do with Threads of Fate, me mentioning threads of fate was just me being more thorough with my explanation of how my characters progressed.
This is everything I’ve talked about with GMs over the past 2 weeks and I am screaming. Please, I beg of you, give me a solid response to what my actual reason is.
TL;DR:
I haven’t been able to skip the covenant intro on alts in the Night Fae covenant, except for one who is in the Necrolord covenant. All of my alts have done threads of fate. One GM told me that this feature never made it to release. Well, it did considering my DK got the skip. I can’t get a straight answer. Which is the bug? Me getting the skip, or not getting the skip?
EDIT: Let me add since people keep bringing up Threads of Fate. This has NOTHING to do with Threads of Fate. I only mentioned Threads of Fate, because this is how characters progressed at the end. It was only mentioned to be detailed on how a character progressed. This is an entirely different skip that is apart of the COVENANT intro at level 60 that was available on my DK at level 60 in the Necrolord Covenant but not in Night Fae apparently.