So. I already have the upgraded 385 Primal Infused Drakebreaker’s Crudgel. I was getting a second, this week, after just finishing the trophies of strife quest.
While upgrading the second weapon, the vendor instead took the already upgraded first weapon, and re-upgraded it to the same ilvl. So now I only have one 385 weapon instead of two. It also removed the enchant I had on the weapon.
I spent 30k on that enchant on the first weapon, and now I’m completely out of both the enchant, and second upgraded weapon.
Two weeks of trophies of strife gone. As well as 30k for the enchant.
4 Likes
You’ll want to submit a ticket, but in all honesty, expect the worse.
1 Like
I did. The response was automated and provided me with links to the forums, support articles, and game guides, as if I probably don’t know more about the game than the majority of their staff.
I honestly expect absolutely nothing and I’m sure I’ll still be disappointed.
…as tends to happen in times of high contact volume.
However, you should be able to reopen that same ticket. If not (there had recently been issues with tickets being closed without the option, and I don’t know if it’s been fixed), then open a new ticket referencing the ticket number for the previous one.
4 Likes
Please dont derail a thread just because ur not gona get what u wanted.
2 Likes
I had the same thing happen to me. I opened a ticket and all the gm said was sorry we cant help you. This is a massive bug and wiped my enchant off my weapon too which I paid 50k for. I just want my Trophy’s of Strife back so that i’m not a week behind.
Yeah. I expected as much.
1 Like
This just happened to me as well, exact same item.
I think we may just be SOL. It seems to have happened to quite a large amount of people, and I doubt they would consider it that serious of an issue to try and revert the errors for those of us affected.
1 Like
I linked this thread in my ongoing ticket battle with the gm. Maybe he will forward to someone who can help the issue. I know they can mail items to people so they should be able to refund 7 trophy’s of strife to people affected.
2 Likes
That’s literally all it would take too. Just mailing 7 to those screwed over.
1 Like
I wouldnt even mind having to rebuy the enchantment if I got the trophies of strife back.
1 Like
Just happened to me as well. Either refund the currency or provide the upgraded weapon.
3 Likes
So heres the thing any feedback or suggestions get lost to the maw in this forum ur best bet wo be use the ingame suggestion feature or the dungeons raids scenario forums.
3 Likes
You might have replied to the wrong thread? This isn’t a suggestion, a vendor is eating a weekly currency for no gain.
3 Likes
So who are you telling to refund or exchange the item theres no dev or gms here nor is the feedback passed along.
2 Likes
The same issue happened to me. Waiting on a reply to my ticket.
This is a bug report forum, and reporting this bug is indeed appropriate.
2 Likes
Happened to me aswell, hope this gets fixed…
2 Likes
same here… opened ticket… 8 hrs ago…
Got a response to my ticket. The first response is automated, as always.
It’s a link to direct me to WoWhead, and my ticket has been marked as resolved. No option to reopen. I dearly miss the days when needing support didn’t mean a 2 week migraine.
1 Like