My guild and I cleared up to Anub on heroic last night and we were going to do Anub progression today but it did not lock us to the ID and the raid is reset. Are we just out of luck for this week for Anub pulls? We don’t want to get banned for running the raid again but it’s pretty lame we don’t get to do any Anub attempts in that case 
3 Likes
Oh wow! That seems like a tough spot to be in. Did you start the Beasts of Northrend find again, or…?
Anyway, watching this thread. I’d love to know what comes out of it!
We haven’t done anything yet, but the raid does indeed start at beasts again. Not sure what to do in this case. Chances are we are just gonna do Ulduar and there will be no consequences for all the people who ran TOGC twice and we will just lose that gear and a week of Anub progression 
this isn’t retail with a world race going on. I really don’t think they will waste man hours on this. but who knows. my guild is in this exact situation.
Would be nice if we could tag blizzard GM’s here.
more practice on bosses for 50 attempts. even if loot is deleted?
Same thing happened to my guild, we cleared up to Anub did some pulls and didn’t have enough time to finish it last night, planning on continuing and one of our guildies went in to check our lockout after hearing about this bug and found out ours had reset too.
Not sure if related but we also had the same thing happen for us in an Ulduar 10man a couple of weeks ago too.
did you reclear that 10 man and did anything happen?
No we didn’t want to risk getting a ban. We did put in a ticket about it that is yet to be answered…
1 Like
thats a long time for no ticket asnwer… would they ban people before replying to a ticket?
also happened to my team.
we need a Blue Response to this as soon as possible.
we need to prog on Anub some more, and if we re-clear and get banned there will be a lot of really pissed off people
1 Like
chiming in here that my guild is also in the same boat. we cleared up to anub last night. did some attempts and decided to prog more tomorrow. will be extremely angry if we get punished for re-clearing the raid through no fault of our own just to get back to the prog we intended on doing.
I am hoping Blizz responds to this. Only the people that didn’t run it last week from our raid this week have their lockout. Everyone that was here last week aren’t locked. It seems to be related to the achievement hot fix they did.
My guild also had the Raid ID reset bug, we need clarity on if we are able to re-clear the dungeon (we are fine with duplicate loot being removed) or not, clarity from a blue would be helpful as I have not figured out a way to even submit an in-game ticket regarding this issue, if any can walk me through that process I will also submit a ticket that way.
Obviously its not worth a ban, but also id have to worry about guild members pugging with their new clean ID as well.
Hi Everyone,
We really appreciate the reports about this and wanted to provide an update for those of you with Trial of the Crusader or Trial of the Grand Crusader lockouts that are in limbo at the moment.
We are aware of an issue that can rarely cause some raid lockouts to not properly save and will create a new raid instance when attempting to resume progress in an existing lockout. If you find that you are expecting to zone into a partially cleared instance and find yourself in a fresh instance instead, you may go ahead and clear that instance to finish out your week without fear of account action. However, we will be monitoring logs closely and groups found to have fully cleared ToC or TOGC multiple times (e.g. have killed Anub’arak more than once) within the same raid size and within the same lockout, may face account action at our discretion.
This is our bug and our mistake, and while this is unfortunate, in the interest of playing nice and playing fair, we don’t want to be too heavy handed and punish groups that may have happened upon this issue accidentally while attempting to prog and just want to get their clear for the week. We would however strongly discourage groups from attempting to deliberately reproduce this to get multiple full clears within the same lockout.
We plan to have a full fix in place by this next week’s reset (July 4th in the US region). We appreciate everyone’s patience while we’ve worked through this issue and sincerely apologize for any uncertainty or frustration that this might have caused.
Thank you!
7 Likes
Thank you for the clarity and allowing us to finish the raid.
Thanks for clarifying
To close the loop on this, because my guild is already asking - guilds that cleared the dungeon are able to clear up to anub again for extra loot? That same guild should not kill anub twice and are in the clear for account action? or is the response that no guilds that full clear are eligible for any additional loot while guilds that havent killed Anub get the opportunity for extra loot this week?
1 Like
That doesn’t really add any clarity for players that may have already cleared TOGC twice this week. Is there an amnesty system in place? Are players going to receive a suspension for capitalizing on a developer mistake? That would really incentivize not playing world of warcraft.
2 Likes
While we want to be very very fair here, we are also not looking to help anyone find loopholes to this. The simple way to look at this is:
Did I get my 5/5 clear this week in a given raid size (10 or 25)?
If yes → You are done for the week and please don’t try to get more clears/kills in that raid size.
If no → finish your current existing instance and then be done for the week.
So if you full cleared this week, you are done in that raid size for the week. Going back in and trying to find a way to get extra kills is where you might find yourself in trouble, so please just don’t do it. Like I said, we don’t want to overly punish guilds that stumbled into this while progging across multiple raid nights and sessions, but deliberate and willful exploitation is not cool, and you will know if you are doing it.
I mentioned “killing Anub’arak more than once” for simplicity, but we’ll also be able to tell if, for example, someone was able to get 3+ Twin Valkyr kills as well this week within the the same raid size, and can very safely assume they were aware that what they were doing was not correct.
Hope this helps clarify things.
2 Likes