I am shocked at how long it takes support to answer a ticket. I haven’t gotten one word in 2 days not even their typical generic crap. Is this how things are now? Been playing since beta and this may be the worst I’ve seen. I’ve had enough. Bring on the apologists.
What issue do you have? Not every problem can be helped by a gm
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Response times have always fluctuated, getting longer around the launch of new expansions and patches (such as Burning Crusade Classic this past week) and dying off a little after one or two seasons have passed.
While I’m not sure what most categories are running right now, two days sounds about right for anything that isn’t an Appeals ticket, think last I saw for Appeals was 5+ days?
This is definitely not the longest response times have been in the past two or three expansions.
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Your current open ticket seems to be regarding a token.
It’s sold, and the proceeds are in your Hunter’s mail.
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Fyi bug reports usually do not reply unless they need more info. Times like now yes tickets take longer
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no, they are not. Just checked, no gold, nothing!
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Did you already claim it and not realize? Are you looking on the correct hunter?
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no, I did not claim. I would never scam anyone. It’s been three days now, no replies to my support ticket… basically nothing. This should not take this long, it never has.
Two or three days without a response isn’t unusual right now, especially around these times with Midnight just round the corner and TBC Anniversary just launching. It doesn’t indicate your ticket is being ignored.
Orlyia has confirmed that the gold from the token sale was delivered to your Hunter’s mailbox, which means it did complete successfully. If you don’t see the gold or anything else from the Auction House in your mailbox, make sure you are looking at the right character. It’s possible it was already claimed, especially if an addon was used that opens all of your mail.
If you still don’t see it, a full UI reset might be needed.
In the end, if something really didn’t work as intended and you still don’t see anything even after doing the UI reset, your ticket will be handled when it reaches the front of the queue.
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I just got the money, it was on a char I never play. Sorry for the hassle. Please kill this thread.
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