This is why ticket times go up

a few seconds in from one of your links, a CS blue message:
https://us.forums.blizzard.com/en/wow/t/suspension-bewilderment/

Proves again what I’m saying.
You guys are doing a great job of proving me right since I’m not allowed to just link screenshots here. I appreciate it!

The other links seem to be discussion and fluff talk, appeasing inquiries, but not confirming or denying anything other than some anecdotal thing where the inquiry was a misunderstanding and corrected.