They're adding more portals

Community General Discussion
22

That comment is in direct conflict with what the blue posted in the portal topic he made.

This is simple damage control.

They did not think that about the impact on their customers when they made this decision. They also thought their customers would believe their first attempt at damage control, and the subject would die. Bottomline is they misread their customers. I would hope that they learned from this, but it takes companies to become humble in order to really begin to listen to their customers. I’m not sure this company is at that point yet.

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23

Well loves, the Q&A just confirmed the following;

“Caverns of Time portal added in next update.”

You can dislike Blizzard’s methods, certainly. Criticize away, just always remember that simple rage and indignation are never a source of resolving issues.

/tentacleflip

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24

Great idea. Mages can already teleport us there, so it’s considered to be a big/important enough hub, no reason why we can’t have a portal there. I think they removed the Blasted Lands portal too so this would definitely help.:slight_smile:

25

It’s good they listened. After almost two weeks of heavy backlash over the changes. The problem is the thread where they said they heard the feedback they made it clear they weren’t going to be reinstating any of the removed portals. Just “They’re gone, tough luck.”

Then almost two weeks of insane backlash later, from places BESIDES the WoW forums, they realized they screwed the pooch. In short, this was damage control.

If they want us to believe they’re listening to feedback, we’re going to need a lot more than one single event to persuade us that everything is AOK.

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26

Yay! Now if they can just turn the Jade forest portal into a Vale of Eternal Blossoms portal than i will be perfectly happy! :grin:

27

Oh absolutely love. This is Damage Control 101, like the flying debacle all over again. Hopefully one day Blizzard will learn to listen rather than being a bulldozer and cleaning up after the fact, until then I will simply watch, wait, and make my opinions know in the form of constructive criticisms.

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28

I do agree that holding constructive discussions are a better method of communicating. However, when companies don’t communicate back in a timely manner (notice the thread they started got to almost 10k without anyone from blizzard responding), it tends to frustrate upset customers, leading to more emotional outbursts. 99% of angry customer issues could be avoided if companies respond with timely sincere communication. The longer you wait to communicate, the more upset dissatisfied customers become.

BTW, I made you some tea:

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29

Oh love, I think that I am in love.

Re-reading my comments from earlier I recognize that I came off much too harsh of my fellow gamers, and for that I apologize. I will remind myself that not everyone shares the same world view I do, and that it is our individual forms of expression and personality that make us all unique.

Never would I think to take that away from others.

/tentaclesalute

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30

The problem is, they never learn. They make bad decisions and the only time they change their mind is when they get excessive negative feedback from the community.

It’s a sad fact, but they’ve proved time and again the only thing that they truly listen to is fire and pitchforks. Many people are getting fed up of having to deploy the fire and pitchforks when a company is tone deaf and simply refuses to listen.

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31

WTS portals. Buy 3 get 4th free**!

**every 4th portal will be a random location used at the mages discrection. you’re all getting ancient dalaran portals chuckle

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32

A sad reality I am afraid, though I suppose in my case after fourteen years of the same actions again and again I am merely numb, perhaps? Seeing the same pattern and expecting a different result is a sure sign of insanity, so I may just be more comfortable knowing that this is the inevitable pattern of Blizzard.

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33

I agree with what you’re saying in terms of them not heeding feedback before they were removed. But them putting back in COT is better than them saying “deal with it”, which is what we’ve gotten from them before.

I want all of the removed ones restored though. Killing the hubs was stupid, and I hope they revert those changes. I guess we will see. COT is a start.

34

And this is why I hate mages.

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35

And that’s a sad fact. That too many of us have simply become numb.

It’s just like cuss words on television. Stuff that would be shocking and simply not said when I was a kid is common place today. Because we’ve become desensitized to it. It no longer holds as much impact as it used to have.

Which is a shame, as a properly timed F bomb in a story can do wonders.

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36

Aww :frowning:

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37

The only question I have now is where is the CoT portal going to go in the Horde’s portal room?

It’s very small and, unlike the alliance one, doesn’t look like there is anywhere to put more portals.

38

I giggled at that myself, though I did notice in the hallway leading up to the main room there are two closed gates on either side. That may be where they plan on adding more rooms to the central room.

39

They also have an NPC near the Shattrath portal that takes you to the Dark Portal, so they can do something like that too, although it wouldn’t be as obvious.

40

I like the portal changes but I don’t know in what universe they felt putting in Honeydew Village was more logical than Shrine.

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41

Alliance has it easier, they have an area that can lead off to another ‘floor’.

Horde, from what I understand, they’re in a bit more of a bind because of how their “room” is laid out.