The new Guild UI and Permissions...yikes (Part 1)

10/12/2018 05:13 PMPosted by Delirium
i guess we keep talking through the weekend and hope they can give us an answer next week


Works for me.

Let's order pizza.
Hey, I did have pizza for dinner.....

*Twilight Zone music*
08/06/2018 10:15 AMPosted by Ythisens
Extended the cap once more on this one!

As you can imagine we're aware of this thread but don't have anything to share at this time but just wanted to say thanks for the continued feedback on this one. As soon as we have something to share we will post that for you guys.
So outside of extending the thread, any news on maybe reinstating some guild control outside of an idiot box "is officer" that gives full control?

It was great for the past seemingly 12 years when we could control things like access to read or access to type in Officer chat without actually being an officer.

Access to type in officer chat while not being an officer is great for communicating with the entire officer core at once.

More control over our game is better. Consistently dumbing down every aspect of the game from the guild interface to class abilities does not provide good experiences.
Hit Uldir for the first time in-guild tonight. We had a blast and it brought back a lot of the feeling of the good old days.

Will feel a lot better when we can start building upon our foundation and bringing back the structures we had that lifted us up in the first place.

I'm usually gone for the weekends, but I hope something happens soon. We want to get things rolling.
Since Venjin is gone for the weekend, I'll just leave them with the impending dread of me doing a "99 Luftbaloons" cover.....
Since some of us are away for the weekend, I thought i'd share some other related posts / comments.

The following are a few sample posts from the comments section of the Q&A Blizzard held With Ion. (It would seem Mr. Ion is not a very popular figure at the moment with many Warcraft players)

I decided to share these in hopes of showing that we are not the only ones with major issues this xpac. We are also not the only ones who's guilds are suffering albeit for different reasons than ours. I believe that these posts from the Q&A are at least somewhat relevant to the bigger picture of what we're dealing with here, which isn't just broken guilds, but a broken game and apparently at least one Blizzard employee that either doesn't care, is not listening, is ignoring the issues entirely or some other combination thereof...

Here's a "nastygram" to Ion and friends from a poster named "Murdertrain" It was posted a day ago as of this writing and I have including it and the other comments here in their original forms with zero editing for spelling etc..from myself:

Murdertrain:

"You guys are so beyond out of touch with your player base, and talk down to them so much. Your attitude is disgusting. This expansion, while pretty and even at some points fun, has glaring flaws you choose to either strawman or straight up overlook or refuse to acknowledge I don't know where you all got the mindset of "We can do no wrong and it's just the players [millions of people who constantly criticise or suggest] are wrong."I usually don't witchhunt but if you worked for me Ion, you'd be out on the street by now for talking to the clientele and consumers the way you do

(End comment)

That comment has received 44+ up-votes so far. (a fair number relatively speaking)

The next comment is from a Wow player named "Goth"

Goth said:

Something doesn't feel right. I personally am happy where OUR class is sitting. Legion didn't really do much to make brewmasters feel like gods, and we still don't. Just humble masters of brew finding our way across new lands. Also our artifact ability was a bit of a let down so that wasn't a huge loss. HOWEVER; looking at other classes and how there's a mutual and widespread feeling of loss across all classes just leaves that sense of hollowness. I think that the story is amazing, the graphics are wonderful, the new lands are amazing and Uldir is even a really cool raid. My problem is that as the leader of a not-huge guild we are, for the first time EVER (formed in wotlk) having issues even filling a raid. People aren't happy with their classes so people aren't logging on. Pugging, ESPECIALLY crossrealm pugging just isn't the same as guild running and never will be. This constant barrage of trying to devalue guilds while pushing crossrealm meta-communities on us is just sad....disappointing. If blizzard isn't going to give us worthwhile gear or rewards for raiding they should at least try to focus on us enjoying the communities we're getting these lackluster rewards with. We need some sort of incentive to continue forming the lasting communities and friendship that carried this game through so many expansions worth of great raiding. The way it sits now any pug can drop after any wipe and instantly find a new group. That's not community, it's single-serving instant gratification with no commitment, and deep down I still believe that's not what the long-term wow players want.

(End Comment)

There are a lot of relevant comments there in the Q&A , and I may share some more over the weekend if my time allows.

I hope someone at Blizz is actually reading these.

It would seem they have much much bigger issues than I initially realized as I have been sort of focused on the guild permissions issues

As a side note:

As one poster on the Q&A said in regards to the current state of the game: "I'm glad Classic Wow is coming"

When classic servers were announced, I half jokingly I told my guild that we'd be opening a "branch office" for our guild on a Classic Server once it (or they as the case may be) go live.

I'm not joking anymore.
Though I can't think of a good reason why I bother any more, I guess I'll keep combing through the thread for good posts to highlight.

Here are some suggestions from a post on page 35. The poster also mentions a lot of bugs. I don't know how many of them have been fixed by now (this post was back in July). I do know I still don't see everyone in the guild showing up on the roster right away.
07/27/2018 04:33 PMPosted by Sara
Daily bump to help keep this within the scope of dev attention. My original post can be found here

https://us.battle.net/forums/en/wow/topic/20765907165?page=12#post-231

I'm really hoping this can be reverted, and that it's done as soon as possible, until a better solution can be found. If Blizzard is at all interested in some ideas as to how guild admin can function in the future, this thread has some very good ideas that would allow Blizz to feel as though they're updating things but also help keep guild masters in control. Some of the suggestions that stick out to me were the ability to cherry pick ranks and permissions again, as well as, the ability to invite offline characters. This is especially helpful if person is trying to add an alt to the guild.

A few of the bugs/issues we are still having in my guild are:

1) People who transferred from another server can join the guild but are forever tagged with Name-Server label. Wyrmrest Accord is not a connected realm so unless someone phases in, everyone in guild is from WrA.

2) Related to the first issue, we also can't reliably invite those transfers to guild events using the calendar invite option and are frequently unable to invite via the roster. Only sometimes are we able to invite using /invite Name-Server but it's hit or miss.

3) Previously, all my guild members could make guild events and then the ability was taken away. Now, for some reason, only some can even though I've not messed with the settings and not everyone in guild can see or confirm their attendance. So the member made events are just hanging in the wind.

4) Guild (and community) chat is frequently nonfunctional. We had several issues yesterday and one today where anywhere from a few to all of the guild members online (upwards of 16 at a time) were unable to use guild chat.

5) Occasionally, the roster and chat panel will be blank except for my own name (which still may or may not display my online status correctly), and maybe some odd dashes ( - ). Chat history is semi-public so I don't really care if the history is saved, but it seems that if I look at the chat window first, I may not be able to see the roster. I've restored to using a /guildroster macro entirely so I can correctly, and reliably, view my guild window. This is not an add-on issue as I am running stock UI to determine if anything odd is happening in relation to any social features.

Additionally, world channels randomly turn off when I log in. I always have trade and looking for group up in their own tab away from things like party, guild, etc. Since the addition of communities, global/local channels will randomly turn themselves off even if I log out and back in while in a capital city. We also don't need an ability to create a separate "Guild" channel since we already have a guild chat.
Oy, 9 hours and not a whap?

*whaps*

Everyone still hates having all officer permissions jammed into one button with no way to delegate more deliberately.

If whomever had this idea is moved to a new position, I wouldn't let them get coffee, because they are obviously a space robot that learned everything it knows about humans by watching, like, those ridiculous infomercials where the guy has trouble opening a carton of milk, and maybe Three Stooges episodes. Your coffee will have sand or shrimp or feta cheese in it and be horrid.
Extended the cap once more on this one!

As you can imagine we're aware of this thread but don't have anything to share at this time but just wanted to say thanks for the continued feedback on this one. As soon as we have something to share we will post that for you guys.


This was on August 6th.

It's now October 14.

Blizzard truly is a small indie company,
Here is another good explanation (from page 35) of why this change is very bad for guild control:
07/27/2018 06:41 PMPosted by Æthelwulf
What you don't seem to get is that what has been done is to make things less granular in an area where the finer control the more granular the control the better off you are. The more slices you have to divy out in order to accomplish a task means different jobs (guild recruitment for example) can be assigned a recruitment officer role (rank) and the resultant permissions are just enough to get the job done and no more. This KEEPS the players in the guild honest. A guild recruitment officer likely has no need for flasks or foods or any of that but he does have a need to be able to access guild chat and maybe officer chat channels and quite likely the ability to invite members. He certainly does not need permissions to kick though. Lumping all of those together under IsOfficer (a boolean question that you either are (in which case you have all functions except disband the guild) or you arent in which case you have nothing but the guild perks. There isn't any in betweens and trust me there are a ton of in betweens.
My original intent was to just find good suggestions for additional utility in the guild UI. I'm bringing up these "complaint" posts (that explain why the change is horrible) because no one from Blizzard has said they agree the change is horrible.

I'm aware that there was a hot fix that addressed some of the complaints (like seeing when a character was last on or allowing folks to change their own personal notes) but the major issue of all-in-one permissions hasn't even been acknowledged as an issue by Blizzard. I don't see why someone there can't come to this thread and say, "We understand the 'IsOfficer' permissions are a problem for some guilds, and we're seeing what we can do about this."

The fact that no one has communicated anything of the kind makes me wonder if anyone does understand, or if they do, if they're even trying to find a fix. Claiming that they're aware of the thread and will post when they have something to say is almost the same as sweeping it under a rug. "I see the mess, but I don't want to do anything about it, so I'll just hide it..."
The fact that no one has communicated anything of the kind makes me wonder if anyone does understand, or if they do, if they're even trying to find a fix. Claiming that they're aware of the thread and will post when they have something to say is almost the same as sweeping it under a rug. "I see the mess, but I don't want to do anything about it, so I'll just hide it..."


Blizzard's design in a nutshell.
10/14/2018 01:29 AMPosted by Dlaciabia
Three Stooges episodes.


No need to insult the Stooges by bring them down to Blizz levels!! Face it, they're just not going to fix what they've done or can't, kind of like the rest of this xpac.
Well, this fell off the first page. So, *whap*.

We're aware that you're aware this thread exists. Now tell us something useful!
10/14/2018 04:30 PMPosted by Dlaciabia
We're aware that you're aware this thread exists. Now tell us something useful!


^^That!!^^
Ahem.

*hauls back to top*
this still needs to be fixed
Again, nearly all the posts are saying how this change is hurting their guilds and asking for Blizz to please bring separate permissions back. (Still on July posts.) Here is one on page 36 that says how they're able to utilize the communities feature to coordinate multi-guild activities--but they still want the separate permissions back:
07/28/2018 07:55 AMPosted by Veendell
I have found communities to be useful for the scheduling for a specific goal. For example, several smaller guild teaming up to raid together are using one to coordinate raiders across all three guilds. Another example, a large community roleplaying event organization is using one to help coordinate planners who belong to many different guilds.

As general hangouts? No one is paying any more attention to them than they ever did custom chat channels.

Blizzard, please give me back the ability to award my officers.
So one person (that I've noticed in my read-through) has found communities to be helpful to their guild in certain limited situations. It does sound like it's a good thing to coordinate cross-guild activities.

We're not asking for the communities feature to be removed when we say "revert the changes". We just want our guild control back. If that means the guild UI has to be separated from the communities feature, I can see where it might take a while to manage a fix. But in the meantime, why can't we get any feedback on what's going on?

I mean, we've been told to keep giving our feedback, which I've been trying to do. But, even though we keep asking for information about the situation, we're not being told anything. Is it really too much to ask if anyone at Blizzard is even considering any changes to the current permission structure? Really?
lol, I wasn't able to logon to post and for a moment thought it was an attempt at shutting this down.
10/15/2018 11:39 AMPosted by Venjin
lol, I wasn't able to logon to post and for a moment thought it was an attempt at shutting this down.
Seems like everyone thinks the forum issues were because of their own pet peeve. Though I don't have a Twitter account, I always check the BlizzardCS feed when something is borked on the site. Turns out it wasn't just the forums (guild chat was affected, for instance) and it wasn't just WoW.

I do sort of wonder (because, among other things, it affected the launcher, guild chat, and communities) if they were doing something about our issue. But since it also affected Overwatch, I think my speculation is misplaced.
New week...new bump