I don’t like the RNG involve that’d true but I explain the core issues mentioned by Dev in his response.
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Its not fun, that something last few seconds or players can be afk or wrong role that shouldn’t be the goal for a game, it should provide good gameplay.
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the fix didn’t solve the grind with many alts as possible as mentioned by the dev, even playes using now multiple accounts. Yes, this is a product of the RNG, however; Devs could drive this even by drastic decisions like 1 attempt per account, they allowed to continue the low drop in subsequent runs. Obviously some collectors continue woth every possible attempt, its an event that last 15 days compared with other grinds that you’ve a better pacing.
We still have tons of threads not only about the RNG but the process, like Limit instance.
I care about the gameplay too, compared to other players