Sure but why should I have to put up with that if I’m paying for their service?
There’s a difference between someone that wants to coast in a job that doesn’t provide customer service and one that does.
Good, so name? I want to make sure I don’t go there.
Again, the industry is starved, what can you really do?
I just am extremely patient, I know I’ll get my product sooner or later. Most restaurants these days have increased traffic.
If things go wrong, I just go about it in the calmest manner.
I sympathize with the workers, a little bit of sincerity and understanding goes a long way.
Working in retail is like constantly walking on eggshells, because you don’t know when a customer is gonna blow up at you for the most minute of reasons.
Humans also have a negativity bias, so you’ll remember the bad customers (or the ones that came up and talked to you) more than you will the good ones.
Well, I already said what you can do.
- Don’t go back
- Cook your own food
- One I didn’t mention: ask for a new waiter
There is absolutely no reason to put up with bad service and people that do put up with it enable those bad apples.
People just aren’t doing that lol.
The McDonalds near me is known for being terrible, and yet, cars always in the drive-thru.
I think more folks are okay with bad service than none at all.
Good luck with that one!
Whenever a new waiter is requested, we always raise eyesbrows in the back of house. The waiters shouldn’t ever be the aggressors, it’s their job to be hospitable. So it’s usually the customer that has a bias or something, we assume.
Plus, waiters have a rotation and are seeing other tables, and you are interrupting that rotation because you have an issue, which is a domino effect for the restaurant.
I just believe a lot of people who have never worked retail and complain about ‘bad service’ don’t really know how many moving parts and how much really goes on to make sure the guest isn’t slighted.
It’s not the same as when you were a kid, it’s much harder today.
1 Like
So, you’re with the other guy that’s hilariously not naming his restaurant that he’s sooooo proud of and supposedly doesn’t want my business but he must want it since he won’t tell me how to avoid it.
Anyways, so you’re saying people never get bad service? Or that it’s extremely rare?
In many establishments, waiters/waitresses are assigned sections or table numbers. asking for a new one is just gonna make your wait time sky rocket until the others don’t have any customers to serve in theirs.
1 Like
I just think you’re blowing up ‘bad service’, personally.
I rarely ever get bad service, and I go out all the time where I live. It’s like less than a 10% chance.
It’s not on purpose (for the most part), if it does happen to you, and I feel like you personally feel like it is on purpose.
These places are just busy, or the people are just underexperienced.
In the time since I got my spectral tiger MOUNT, I’ve moved at least six times, changed careers three times, had three kids, lost a parent, and gotten a divorce. My daughter is now old enough to play, albeit under supervision.
I’ve gotten nearly a decade and a half of mileage out of it, and in the that time they’ve added some much better mounts.
Go on, Blizz. Let it go in game.
So because it doesn’t happen to you, it doesn’t happen to anyone? And you already said you put up with bad service all the time so I have no clue what your standard of bad service actually is.
So I’m going with you are biased and you think it’s always the customer.
I had a few examples, but all the time? No, just some very memorable douche customers that nobody wanted to serve, that I had to deal with.
I’m pretty sure most of the public sides with the workers anyway.
There’s high turnover for a reason, specifically in the restaurant industry.
Acting smug or just assuming you’re gonna get bad service and not tipping is just gonna compound the issue.
People think it’s a personal attack, When it’s nothing like that. This freakout customers are a minority, its just they act so out of line that it makes it feel like it’s the norm.
There are so many interesting people to meet and converse with, and you hear some wild stories of old timers. It’s honestly what i love of being in the business.
1 Like
I never said it was all the time. I said, for the third time now, that I think it’s about 50 to 60% with the customer being more in the wrong.
However, you’re just like the other guy insisting that no it’s always or almost always the customer. My anecdotal evidence says your anecdotal is wrong.
But I bet my paycheck that the 50% mark is a hell of a lot closer to the truth then both of you.
That’s what happens when you start it off the way you did. When you say it’s 99% of customers, hey that’s a pretty good percentage that you’re talking about hmmm 99% of customers and that would include just about everyone. Go figure.
p.s. I’m still waiting for the name and state of your restaurant that you proudly want to keep me out of.
Also to note that the inexperience maybe just the lack of being new to the certain establishment and not knowing the menu properly. Memerizing short hand or numbers corresponding to a meal/sandwhich, so the cooks recognizing it much faster then reading 3 lines of text. Even if you’re not new, there is still a grace period to where you are familiar with prices and the menu
I just agree that the customers are the aggressors most of the time, that’s it.
Percentage-wise, I don’t know lol. But, majority would be on the customer, for sure.
So many times they’d come in and be standing around for their delivery orders, tapping their foot, starting at me, until I finally come over and ask them what their issue is.
They say “I’m waiting on a mobile order and it’s taking too long!” and proceed to chew me out, only to check their phones again and realize they ordered at another location.
Yeah, you idiots (fool customers), that’s the crap I deal with on pretty much a daily basis.
People just don’t understand, most restaurant workers want things to go well, so we don’t have to deal with stuff like that.
The attitude people give you when they perceive something has gone wrong and it’s not your fault, is sickening and helps no one. You’ll get your food, relax.
You are owed nothing, OP, and expecting compensation for this is unrealistic. Guess what? I bought some TCG packs too back in the day, and that netted me a few pets and both Spectral Tiger mounts out of sheer luck. They can bring it all back to the game however they want, and I won’t care. My proof of having done it the hard way is the Spectral Tiger card sitting on my shelf, and that’s more than enough for me.
because its true? people just want to work and not be bashed the moment when you finally get called to actually have a table. Complain to them about and not even look at your surrondings to figure out why it took a few for you to get seated.
If you’re the person who has issues about wait times are in a hurry and already walking into a busy place. your best option is to leave. Not take it on the employee just making a living. Your treatment of that person is gonna more than likely gonna determine the type of service you’re gonna get.
I’ve had people who treated my mother, the other owner of the place, horrible. So bad it made her cry. This older women who does everythign and more for the place, even gives out free stuff from her garden.(garlic scapes, berries, homemade jams) out of the goodness of her heart. To see that all fade away because you had a temper tantrum because you had to wait a few extra mi nutes and decided to take it out on them instead.
You know what i did? I took that families ticket and tore it up, walked up to that table and told them they arn’t welcome here. Treat people like human beings, it’s really not that hard of a concept.
2 Likes
To be fair I wouldn’t name it either. There is nothing to be gained by that. And everything to be lost by some overzealous internet weirdo. And I don’t mean you but anyone who reads about it could do anything… From looking up to harassing calling, etc etc.
Yeah, that’s a good way to get doxxed lol
She sounds wonderful.
1 Like
(This is for everyone, but this is something to be very mindful of, with the above quote).
I agree with you, in a huge way. Places can and will remember people who tipped well, weren’t douches, people who defended the workers against other customers who were douches, etc etc.
Those workers remember that kind of thing, which can come in handy later.
2 Likes