99% of the time, it is the customer who is out of line. It comes with the territory of when we know you are full of it or you treat our staff poorly to begin with.
I don’t tolerate that stuff in my establishment, and i WILL kick you out for it, I don’t need your patronage in exchange for possibly losing any employee. Workers are harder to find ever since the treatment of the pandemic days.
LOL nah it is not that high. I think 50 to 60% is more accurate.
People these days, young and old, live on their damn phone even when they’re at work.
That’s the great thing about cameras now a days. Although no sound you can tell who the aggressor is by body language alone.
Sure fast food corporations, you are more likely right.(mistakes wise) private establishments? nah, not a chance.
I only have a phone because i have to, otherwise i usually forget i even have one. And even so i would barely have enough time to even be on it in a restaurant setting, especially during the busy seasons. (spring/summer)
I wonder if the people that say “I own this and I own that” realize you don’t even own your own wow account.
Wal Mart and restaurants is where I see it the most. Take those two away and sure I’ll agree it’s the customer.
However, I can’t tell you how many times I go through drive through and what I ordered is not in my bag, or I’m at Wal Mart and my light will be blinking forever because I’m buying alcohol but all the cashiers are standing around chatting and laughing with each other, or I’m seated at my table and it takes 10 minutes for the waiter to show up, shoving a phone into his pocket or she reeks of cigarette smoke.
It happens way too often and that has nothing to do with a customer being “aggressive.” I see it at chains and at mom and pop restaurants.
The workers are often underpaid, at an entry-level, and likely simply don’t care for that very reason. It’s usually teenagers, and perhaps even their first job.
Pair this with the fact that turnover is high due to people screaming at the employees (which only increased during Covid) when something goes slightly wrong, along with the fact the customer almost always act like they’re better than you (the server/employee) because you’re reliant on tips.
You have to kiss butt.
The customer won’t ever stop reminding you that you’re working an entry-level job.
Giving purposefully bad service is almost a form of revenge against these people. You’re gonna make money anyway, might as well prioritize the people who actually treat you right and tip well.
Also, what are you gonna do, lol? Complain to an industry that’s already starved for workers, and try to get that person fired?
And then you’ve got an insane amount of online orders coming in you also have to balance, at least I did when I was a manager at a restaurant & cafe, which also increased massively during Covid.
Nobody wants to cook anymore, they want things easy, and often take out their anger on the employees, who are trying to get out of that situation.
It’s no surprise that nobody wants to work retail anymore.
1,000%.
Highly doubt those are cashiers standing and “chatting.” there are also laws that prevent sales of alcohol by minors. As far as the waiter/waitress situation. Perhaps if its taking that long for them to get to you, is either the place is busy, staffing issues. Hell even outside the place can cause issues of why the place is busy, and having issues regardless of staff. Are other restaurants open in the area? I can tell you just from this past week a lot were closed, and we had an unusual high volume beyond our capacity that our fully staffed restaurant can’t handle, that increased wait times.
This holier than though art attitude just because we work these types of jobs needs to stop.
tl;dr
Wahhhhhh
I’ve decided to boycott fast food until robots are making my food. I don’t care if my kid gets pissy about that.
I also avoid going out to eat and improved my cooking skills. They want to take “revenge” on me and the manager is fine with it? Then I fix my own food or go to a restaurant where I know the manager cares.
This has already been done with the Swift Spectral Tiger, albiet by a different name in the shop (something they could give away in the Trading Post):
So I guess we can check it off the list! 
In truth, people aren’t ever satisfied and are just crabs in the bucket, wanting everything everyone else has with no effort.
The cashiers for the self check out are standing right there with you. I’m looking at them, I’m hearing their conversation.
Yes, I know, and they’re supposed to get someone that can but that’s hard to do when they’re tapping on their phone.
I know this happens and I don’t say anything if the restaurant is slammed. However, again, my lying eyes are seeing the waiter yucking it up with the bartender or I see them by the bar tapping on their phone.
And this attitude that employees do know wrong is one reason people are getting irate.
You’d be surprised lol.
Before I was manager, I worked as a cashier, and this lady would always come in and demand we change our menu items because she was gluten-free and had specific dietary needs, but because someone untrained served her ONCE she thought she could come in every day and have it.
She was a nightmare to work with, our kitchen hated her, and finally, after me continually telling her, day after day, “Sorry we can’t do that, it’s not supposed to come that way”, she starts getting angry at me, and loud.
It was already bad enough that none of the other cashiers would talk to her, because she would say “they gave her attitude” (they didn’t) so I was specifically requested to take her order whenever she came in.
My manager comes out (thank god) and tells her she can take her business elsewhere.
Again, it’s in a large city, we made a ton of money regardless.
My manager told me, “Not all money is good money.” She’s right.
I only want customers who are straightforward, and make things as simple and fast as possible for me.
You’re right I don’t care. Good on you for guessing correctly.
As far as compensation, it will be a big, fat 0. The exact same amount that I got when the charger was reintroduced.
I’m not the one that thinks all waiters/cashiers are wrong. I said I think it’s about 50 to 60%, with the customer being on the hide side of causing most of the problems.
However, it is definitely not the 99% Thundraxx is claiming. That’s the attitude of a manager that has their head buried in the sand.
It’s great that they are doing new take son older mounts. I prefer the old ones though still.
*owner and proudly of an establishment nearing half a decade in the family. As i stated from personally experience, it is you who are the problem.
And the display of this attitude you are showing is all i need to confirm that.
What’s the name of your restaurant and state? Just want to check so I can avoid.
Eh, I feel like as long as the pay is low, people won’t give it their all.
Do you constantly give 100% at your job?
Lol, I don’t really think anyone does. Some people just wanna coast by.
Fun Fact: One of my first jobs was at Starbucks, and we got the best score out of all the Starbuck’s in Virginia, I was proud.
I’m happy others are getting a chance to have mounts that i’ve had for years. I don’t care one bit if others have something that i have.
I wouldn’t want you as a customer in the first place. The headache isn’t worth the money dealing with you