My account and three of six other friends accounts were suspended on april 29th. all for account sharing. Which we never shared each others account. One of the three other friends account got a 6 month suspension while the rest of us got 1 month bans.
Around every 3 months or so we travel to one of the friends house located in Tennessee which is a central location for all of us to meet at and hang out and do arenas together (we all love WoW arenas ans it is how we all met each other over the years). One of the friends live in washington, utah, south carolina, illinois, and then two live in Tennessee. The friend that got the 6 month ban is the friend whose house we all visit on are vacations. Which is in Tennessee the central location and the person that enjoys hosting all of us.
I am not sure if the accounts got red flagged because we all were on his IP or what exactly happened. All I know is that we had set aside PTO from work to meet up again in Tennessee for the launch of cataclysm classic and that is in ruins as 3 of us have 1 month suspensions and one of of us have a 6 month suspension.
Look all you can do is apeal. People yravel all the time some even across the ocean could the account be locked possibly but doesnt garentee a suspenion.
Botom line is nothing can be done via forums cam only be resolved by apealing each person individualy.
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Off-topic, I just gotta say the timing on this thread in light of another thread asking about doing the same is rather divine.
On-topic, they won’t usually ban in simple instances of changing login locations, especially if you have authenticators to verify those logins.
The curiosity starts leaking in when the gaps between logins and their locations start to feel impossible for the distance between those locations. I second Darth’s comment to submit an appeal for another set of eyes to have a look.
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Do you and your friends have separate BNet Accounts?
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No correlation as none of my group even know ive made this post.
No correlation was implied, I just thought the timing of the two instances was rather entertaining.
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Yes, all seperate battle.nets. Actually the friend that got the 6 month suspension had both his main account and alternative account suspended 6 months.
Traveling and playing on your accounts is not a problem as I do it all the time. But if Blizzard sees that someone is logging into these accounts in a destination at the speed of light that could be interpreted as Account sharing. What does “at the speed of light” mean? It means that on Thursday in Washington the account was logged into at 130pm and also on Thursday the account was logged into at 430pm in Tennessee.
The only thing you can do is appeal this through the ticket system as nothing can be done on the forums.
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Im all for the appeal process, but its been 6 days and still waiting on a response.
Blizzard certainly can make mistakes, but account sharing is one that is a bit easier to see than average.
If it looks like one person/one location is running a specific activity for gain they do flag that. There are a lot of things that go into that determination, but it is not as simple as being at a different IP address.
They know how fast your location changed. They know the history and pattern of your logins. They know your hardware and software configuration that you usually log in from,. They know what your login patterns look like and what you normally do for activity.
People were very upset when the mage tower account sharing bans came out. They did not realize how much Blizzard could see.
If it is a false positive, hopefully they can untangle it.
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The only other reason I can think of that would have put a red flag on the account is my son was still logging in from my house in a different state. He is still a minor though which I know isnt against ToS. All he really does on the account though is fish.
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This sounds like it. There’s no way the detection system would know your child is using the account from a different location, even if they were authorized. There’s no formal record that the account includes minors who are legally account-sharing, so there would be nothing to prevent them from concluding that improper account-sharing is ongoing.
And the bad news is that I can’t see any way to prevent this from happening again.
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This would raise a red flag since your only allowed to let a child share an account in the same household. If he is logging in from another state that would raise a red flag, More so if you had recently logged in and they notice the same bnet logging in from two diffrent states at the same time or in a time frame that is to close together.
In your appeal you could meantion this and if this is because of a custody thing even include details about that.
Even so the child should have an account on a different bnet in your name. This way when they hit 18 they can switch their name to the account. Other wise they would have to move characters off the account and loose pets and mounts and achievements since they do not transfer.
Not a custody thing at all. I go out of state to have a LAN party every couple months. My two children and wife stay at our house. But my son will text me and see when he is able to log in and play, which he usually juat fishes on the characters I already have at max level.
That would trigger this, One minute your logged in one say Virginia and then log off and then your kid logs in and they are say 1000 miles away and not enough time went by then it looks like account sharing.
That is not in the rules. It does not specify they must be same household. It simply states that a parent can share with one minor they are the legal guardian or parent of.
Only you are allowed to access an account registered in your name. We don’t recognize the transfer of accounts between individuals. Activities performed on your account are your liability.
You may not share your account or password with anyone, except if you are a parent or guardian, in which case you may permit one minor child to use your account. You may not use your account at the same time, and you are liable for activities conducted by the minor child.
You are responsible for maintaining the confidentiality and the use of your user name and password. You are responsible for all uses of your information, even if you don’t authorize them. Security of your account is your responsibility.
It certainly may set off red flags, but that is a risk the the person has to determine if they wish to take.
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Yes your right, either way with the parent logging in from a distance away. Letting the kid log in later would raise a big red flag and lead to this type of action.
I hope the OP gets this over turned. If not then I would not either log in to wow while away from home or not let the kid log in while your away from home. Other wise it could trigger account sharing again.
I just am hopeful a GM can look into it soon, as my friends and myself are going into day 7 of the appeal with no reply.
You can edit the appeal to include this information. Even better if you can show a hotel receipt in your name showing you had been away from home in the area of one of the ip’s that came up.
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That is not “evidence” that Blizzard will accept. Please don’t suggest things that are either not true, or not helpful. Blizzard has never asked for, or accepted “proof” that someone was traveling.
Blizzard knows the time between logins, the locations, the computer used, the activity engaged in. If the pattern is normal, or plausible within the realm of physics, the account does not get flagged. There is a lot more to it than just a trip. Millions of people travel and use laptops, or mobile devices for some Blizz games, and never get suspended for it.
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