Support Ticket

How long does it take blizzard to resolve a ticket? It’s been 3 days and nothing.

This would depend on what the ticket is for. What category was used. A billing, account issue maybe a few days. Appeals for social infractions maybe the same. A hacks review taking longer. It might also depend on what the issue is, and if gm staff have a policy in place.

Care to share?

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all my toons are gone, all my realID friends are gone, I don’t know why which is why I created the ticket

Is this a recent development? When was the last time your toons and RealID friends weren’t missing?

Tuesday or Wednesday last week