Hello, I’m having trouble with a stuck character. I made a new level 1 in Forbidden Reach, but when I log in I am disconnected. I used the unstuck feature that said it was successful, but now the character won’t even log in for a second. The screen loads but now it’s an instant disconnect.
I cannot use the unstuck feature again for another 4 hours, but I suspect that it will not work due to not even being off the boat in the starting area, so there isn’t a graveyard to move me to. I can’t delete the character and remake them because I had sent mail from my main.
The character is Daria-Grizzly Hills. What can I do now?
There should be a option at the botom of the character stuck screen to open a ticket and have a GM manualy move u.
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I do not see that option. I’m on stuck character in the support menu and it’s giving me the same options the first time - pick a character to move. There is nothing at the bottom, the list of characters to pick just ends.
I have followed the steps. I reset my UI - Renamed the 3 files and when I logged in got the opening cinematic. I scanned and repaired. The last is having to contact for more assistance. I did, and it’s having me use the unstuck service, which I already did as the first step and character has a 4 hour cool down.
Edit: The page took forever to load but I was just able to submit a ticket. Is the turnaround time really 24 hours?
2nd Edit: The ticket did get answered and they were moved to Orgrimmar. However they still had the tutorial from Forbidden Reach and I could not access edit mode so I had to delete the character, but at least I could access the mailbox and remake them. Thanks.