My character Treyjihui (Wyrmrest Accord server) is stuck. The self-service is broken - i’ve seen several threads about that. So I try submitting a ticket. But the ticketing system won’t allow me past the “try this” automated options.
Character stuck.
Can’t use the self-service.
Can’t actually submit a ticket.
What’s next?
So why cant u submit a ticket by saying u need more help. contact us works fine for me
https://us.battle.net/support/en/help/product/wow
Here is the direct ticket path link for placing a character stuck ticket if the automated service cannot help. Be sure to inform them that the automated service is not working for you.
ticket link: https://us.battle.net/support/en/help/contact/1369/ticket
I am in exactly the same situation
file a ticket using the link in the post above youres
thank you for the link. Unfortunate that it takes a player to show us where it is. It’s pathetic that Blizzard’s system of links doesn’t take you there.