Strange Disconnect issue

Sesroh-bleeding-hollow · February 1, 2019, 1:52pm

are you able to tell anything from my WinMTR test? i am still having this issue andi feel like it started since the new patch.

Zungar-silver-hand · February 1, 2019, 3:55pm

If you mean this winMTR by Peebioh,
I’d look at the hope I quoted here, where your slowest response hops to 473ms.

Zorixar-barthilas · February 2, 2019, 1:31am

Happening to me to on Barthilas. It happened right after I invited a few people from different realms to do a world quest. Might be worthy to note i randomly disconnected before I even logged into my character.

Sesroh-bleeding-hollow · February 2, 2019, 4:02am

can you tell anything from mine?

Zungar-silver-hand · February 2, 2019, 4:40am

Same thing on the third hop. You have a spike of 345 ms. That’s what your first or 2nd isp hop.

Sesroh-bleeding-hollow · February 2, 2019, 4:44am

anyone have any suggestions? i tried everything i could from the blue post

should i worry about that one? not really sure what to think anymore. i updated drivers and my internet connection seems fine for everything else

Zungar-silver-hand · February 2, 2019, 4:48am

That one’s in blizzards peering network… I don’t know enough about how that works.

I have seen blues say that any problem obv the way shows up there, but don’t know why, or how.

Zorixar-barthilas · February 3, 2019, 12:38am

Just happened again mid world quest, on a Warmode shard (with PvP happening in the area)

And happened yet again.

Ovo-azralon · February 4, 2019, 7:02pm

Same thing, similar trace results. Weird. Other sites and games seem fine… Anyone got an update?

Egg-azralon · February 4, 2019, 7:03pm

Same thing, similar trace results. Weird. Other sites and games seem fine… Anyone got an update?

Sesroh-bleeding-hollow · February 4, 2019, 7:14pm

still having issues =( still hoping for a response

Egg-azralon · February 4, 2019, 7:16pm

My WinMTR
|------------------------------------------------------------------------------------------|

|                                      WinMTR statistics                                   |

|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

|                             192.168.0.1 -    0 |  211 |  211 |    0 |    0 |    4 |    0 |

|                             10.38.208.1 -    0 |  211 |  211 |    6 |    9 |   35 |   10 |

|                  c9062181.virtua.com.br -    0 |  211 |  211 |    5 |   10 |   32 |    8 |

|                  c90628d1.virtua.com.br -    0 |  211 |  211 |    7 |   10 |   32 |   13 |

|embratel-T0-0-0-1-uacc01.spo.embratel.net.br -   15 |  135 |  116 |    9 |   11 |   28 |   12 |

|ebt-H0-1-0-0-tcore01.spo.embratel.net.br -   16 |  131 |  111 |    9 |   14 |   31 |   11 |

|    ebt-B1111-intl01.nyk.embratel.net.br -    0 |  211 |  211 |  119 |  126 |  142 |  124 |

|                   eqix-dc2.blizzard.com -    0 |  211 |  211 |  123 |  128 |  154 |  123 |

|              ae1-br01-eqdc2.as57976.net -   13 |  139 |  121 |  144 |  148 |  223 |  147 |

|         et-0-0-2-br01-eqch2.as57976.net -    0 |  211 |  211 |  151 |  159 |  292 |  155 |

|              be1-pe01-eqch2.as57976.net -    0 |  211 |  211 |  142 |  146 |  163 |  144 |

|        chi-eqch2-ia-bons-02.as57976.net -   18 |  126 |  104 |  143 |  146 |  160 |  145 |

|                           24.105.62.129 -    0 |  211 |  211 |  142 |  148 |  172 |  146 |

|________________________________________________|______|______|______|______|______|______|

   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Drakuloth · February 4, 2019, 8:14pm

Sesroh,

I checked your winMTR - looks like we missed your reply so sorry about that! Did you catch a disconnection with this test running? It looks fine. If you didn’t, let’s try running the winMTR and catching a disconnect red handed.

If you reply directly to this post using the reply button in the bottom right when you post it, it’ll notify me so I can get to you faster.

Sesroh-bleeding-hollow · February 5, 2019, 12:35am

i can try again but i think that was during a “dc”. chat worked fine and was able to do a readycheck but my toon was unable to cast/interact

Valydrienet-greymane · February 5, 2019, 5:58pm

I’ve been having the same issue, I did end up making my own thread about it and I’ve posted my WinMTR reports in there. I’m additionally having Comcast come out and check my house out as well tomorrow in case they find something.

Sesroh-bleeding-hollow · February 6, 2019, 1:10am

Guessing it might be internet when i did tonight but it felt close to other issues

|------------------------------------------------------------------------------------------|
| WinMTR statistics |

Host - %	Sent	Recv	Best	Avrg	Wrst	Last
192.168.0.1 - 74	6851	1786	0	2	36	4
142.254.212.121 - 74	6853	1786	8	13	168	12
agg63.bavlny0302h.northeast.rr. com - 92	21939	1786	14	51	359	127
agg73.esyrnyaw02r.northeast.rr. com - 93	22537	1786	9	15	70	16
agg27.rochnyei01r.northeast.rr. com - 74	6864	1786	14	21	57	18
bu-ether15.chcgildt87w-bcr00.tbone.rr. com - 74	6855	1786	27	35	80	38
66.109.5.225 - 92	21548	1786	25	33	118	30
66.109.9.149 - 93	22560	1786	25	32	76	32
ae1-br01-eqch2.as57976. net - 92	21097	1776	25	47	4840	33
be1-pe02-eqch2.as57976. net - 74	6865	1786	26	31	67	34
24.105.62.129 - 74	6848	1786	28	32	79	32
________________________________________________	______	______	______	______	______	______

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Mowachassa-dalaran · February 6, 2019, 2:50am

I came to report that this issue started to happen to me tonight during a mythic+ run. I will try to provide some internet diagnostics if the problem remains.

Kneanderthal-lightbringer · February 6, 2019, 4:21am

Yea, what you want to do is plug your computer straight into the modem and bypass the router see if the issue improves or stays the same. Looks like you are getting 74% loss from your router which carries through all the way down.

Dewgyd-illidan · February 6, 2019, 4:44am

|------------------------------------------------------------------------------------------|
| WinMTR statistics |

Host - %	Sent	Recv	Best	Avrg	Wrst	Last
home.gateway.home.gateway - 0	1475	1475	0	0	21	0
No response from host - 100	296	0	0	0	0	0
`129.hiper04.sheff.dial.plus.net.uk` - 91	321	32	0	17	24	17
`128.hiper04.sheff.dial.plus.net.uk` - 0	1475	1475	17	18	55	18
`core1-BE1.colindale.ukcore.bt.net` - 0	1475	1475	17	18	52	18
109.159.252.132 - 0	1475	1475	18	19	53	19
213.137.183.32 - 0	1475	1475	18	19	67	19
`t2c4-xe-2-2-0-0.uk-ilf.eu.bt.net` - 0	1475	1475	103	105	156	104
No response from host - 100	296	0	0	0	0	0
`1ae1-br01-eqdc2.as57976.net` - 0	1475	1475	114	117	247	115
`et-0-0-2-br01-eqch2.as57976.net` - 1	1442	1435	115	127	3079	116
`be1-pe01-eqch2.as57976.net` - 0	1475	1475	114	115	161	116
`chi-eqch2-ia-bons-02.as57976.net` - 0	1475	1475	118	118	164	118
24.105.62.129 - 0	1475	1475	115	116	173	116
________________________________________________	______	______	______	______	______	______

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider`

I also have had problems like this for a long time. I thought when you fixed the Oceanic problems it would fix it for me but it unfortunately didn’t. I guess it didn’t effect me because I play from the United Kingdom. This hop seems to be the problem one. et-0-0-2-br01-eqch2.as57976.net - 1 1442 1435 115 127 3079

Strangely for me this happens mostly when I am in instances, I have the problem in a warfronts, raids and expeditions mostly. I am usually alright in the outside world although this isn’t always the case.

Drakuloth · February 8, 2019, 12:34am

Yeah, I’m going to agree that whatever is happening here is between your PC and router. Let’s try wiring in to the router if you’re using wifi, and bypassing it if that fails. If neither gives you any love you may need to replace the router.