Bots never left âfull swingâ. What ever gave you the idea that they stopped, and now have re-started?
Itâs called real life. Our roads have potholes. Our games have cheaters. Asking for perfection is a religious prayer. Donât expect perfection from the humans at Blizzzard.
Blizzard made a blue post talking about what they do EVERY MONTH, not just once. They didnât do it and stop. And what they did didnât eliminate all botters.
Blizzard cut their support staff SIGNIFICANTLY in recent years, and its showing in a very bad way when it comes to the population of botters and exploiters what happens when you cut corners in favor of profit margins.
GM tickets in vanilla were often answered in 10 minutes. Now? 3+ days. If you think running a skeleton crew gm staff doesnt significantly impede their ability to swiftly handle bot reports, youâre fooling yourself.
The problem is when private servers can do enough to eliminate noclip and fly hacking, and have better anti cheat software than blizzard. They are usually 1-5 dudes sitting at home in their off time. This is a multi billion dollar organization with teams of developers and yet people can still fly through the freaking floor from node to node.
Yes their noclip and hacking detection should be better. But private servers could ban anyone and everyone with 0 legal actions. With money being handled between players and Blizzard(sub fees). Blizzard has to investigate and justify their bans.
Not saying youâre wrong, a multi billion dollar company shouldnât have any issues with bot detection that many top end games do.
As long as botting is profitable there will be botting.
Blizzardâs CS approach has been ââfire as many real GMs as possible, replace with automatic systems.ââ This might work if someone is screaming racial slurs in Stormwind but it doesnât work for botting.
Yea, Iâm sure the increase in ticket wait times from 10 minutes to 3-5 days arent indicative of cuts in support staff at all.
Also, this is patently false information. You can view the various customer service layoffs during the most recent 2019 cuts right here on page 7: https://www.scribd.com/document/401389950/Blizzard-Entertainment-Inc-WARN?ad_group=87443X1540253Xf6b5c791c7e6540b6f465e32166e50d9&campaign=SkimbitLtd&keyword=660149026&medium=affiliate&source=hp_affiliate
How am I moving the goalposts? Youâre the one who didnât comprehend the article you linked.
There are two columns, the left column is number of positions selected for termination and the right column for positions not selected for termination.
Zero CS positions are listed as selected for termination. Now, back to you; how are you going to move the goalposts here?