If the person claims the customer is always right, then they are always wrong. yes theres lag, yes theres bugs, but this isnt some new issue. every single expansion in the 20 years of wows history has had problems for the first few months, some longer than others…
You have never worked at Walmart? “This Playstation 5 was on the shelf with the $9.97 price, you must honor it!” yeah no
I agree with your points besides delves, but that saying is referring to the customer as a collective, not a single one lol.
I’m really enjoying War Within, but I agree the mythic plus does not feel fun right now. After a certain point everything just feels unreasonably and unfairly lethal. I think healer balance in mythic plus is the worst it’s ever been, and frankly I don’t know why dedicated healers would do mythic plus right now. Sure, every class will have its rockstar but the difference between healing as a shaman compared to literally any other healer is like night and day. Not saying shamans need to be nerfed, but in a world where almost everything starts to nearly one shot people the barrier to entry for a lot of healers is too high. And it’s not just the avoidable mechanics, but the unavoidable encounter damage is getting out of hand.
The death penalty is probably too draconian and I can’t imagine why we need a world where tanks can get auto attacked to death so easily and frequently.
All that said, the full quote that is nearly never included is that the customer is always right in matters of taste. The customer can, in fact, be wrong 
just because you haven’t seen them, doesn’t mean they don’t exist
So like…what bugs? I’m asking because I seem to have somehow avoided them
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The raid is one thing Blizz got right–i think it’s a ton of fun!
The quality you come to expect from Blizzard has not been around for a long time Battle for Azeroth Pre patch over 6 years ago is in my opinion the point where World of Warcraft reached the downward part of the rollercoaster but there is no rise on the horizon at the moment only minor ups and downs to keep the momentum. The OP has great points along with so maby other people here and elsewhere I would gladly add my two cents but I think they have mostly been said here and elsewhere and in game,
I just think Blizzard need a better Structure when it comes to handling how the game is developed and updated (as in bugs squashed and a lot better PTR testing method, I would love to see a system where the PTR is a way for players to either Earn a minor amount of credit or game time to there accounts or when players are on the PTR there in-game time is paused since they are assisting Blizzard iwith troubleshooting testing etc. The fact we don’t get encouraged to join the PTR has always concerned me since its something that a lot of players should want to do but are not incentivised to do so they don’t and I think the game suffers as a result. Also with this a lot more internal testing on blizzards part before anything is added to the PTR as in Coding conflicts etc so they have a PTR realm of there own to test on before it goes to the real PTR. And I don’t think they do this much if at all going by how many things were and still are wrong already.
I Hope the first major Patch does not come out and break the game like most patches did for Dragonflight ,Shadowlands etc. Things need to be polished way more and the only way that can happen is with more community interaction with the PTR. And I believe if Blizzard push us into it more and actuallly do more themselves before we get a hold of it then we will be better off in the long run.
You had the Classic years, Vanilla, TBC and Wrath. Each of those expansions was huge with massive content and story lines repeat with large, artfully designed zones(more than 4) with focus on open world content.
Then we moved into the awkward teenage phase with Cata - WoD where Blizzard tried to maintain their design philosophy but with pressure to monetize. Zones were still large in scope with story driven quest lines and more than 4 zones.
Finally we come to the new era. Legion - TWW. Design philosophy fully embraces live service. Small zones, focus on instanced content with introduction of M+. The zones and open world no longer important as everything is behind an instance. Flying mounts mean no longer exploring the zone as most players fly over from quest to quest leading to less player interactions.
That’s really what’s wrong with TWW. It’s no longer a MMO, it’s a live service game with nearly zero need to socialize or work together. Players exist together but are all doing solo content and even when in a group have no sense of community and only see it as a means to an end.
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no way can you put Legion and BfA in the same “era” as DF and TWW. they’re completely different, with SL being a transition between them. Legion and BfA had very active openworlds that encouraged socialization and exploration, with a wide variety of activities. SL was a step down especially with the removal of faction-specific quest hubs, but Zereth Mortis was a strong finish. but then it just changed completely with DF. no more borrowed power systems (whose associated content was a very large part of openworld activity and progression), shorter leveling campaigns, large empty zones to accommodate dragonriding, the “decommissioning” of ground mounts, and a huge decrease in quality and quantity of openworld activities. the difference between Legion and TWW is night and day.
other than that, i agree with your general assessment. Blizz killed the openworld.
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I share similar opinion about that transition and having SL in the middle. Personally, I liked Legion and BFA and lot more than DF and TWW. DF got me back playing classic WoW and now I haven’t lasted more than 2 weeks on TWW. Retail ain’t it for me anymore!
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same. i have over 700 days /played since Vanilla, almost exclusively as a social/solo/openworld/altoholic type player, and DF killed WoW for me. there’s absolutely nothing i like about retail anymore.
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You make some great points! I included Legion and BFA as that was when they started with the cookie cutter expansions of 4 zones, 8 dungeons, 1 raid and the introduction of M+ but I think Legion had 5 zones?
Anyways, agree with many of your points. appreciate the response!
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This is the biggest problem with WoW as it currently stands IMO. The expansions serve no actual purpose outside of the first couple weeks before the raids release. The content outside of Raid and M+ have no value/purpose whatsoever outside of this short window. This is especially true with the new alt system. Alts have nearly 0 incentive to do any outdoor content whatsoever.
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Combat, Cant say I see any difference in performance here and I have my PC set to max settings and its a 3 year old computer going onto 4 years old at this point, runs really smooth, nothing special about the build at the time it was just a $1300 Dell computer.
Mythic+ is related to those who like it, its a love hate relationship, either you love Mythic+ or you hate it. Same story since it was created. Nothing new outside people now have a choice of doing Delves and simple choose not to run Mythic+ for basic gearing needs.
World Quest, feel about the same, Mobs seem to pop up with about the rate of people around them, and die exactly just as fast as people pop their cool down and slam them to the ground with as many scooped up in groups as possible. Which means late to the party and you have to wait for them to pop back up. Pretty much same as always.
Hero Talents, well they are not going to make you no super man that is for sure and I never expected them too. They are like adding little sprinkles on top of a cup cake, it makes it look pretty but really is not going to make you any more fuller while you eat it.
Delves server their purpose very well and for now is working as intended.
Blizzards Communication, well they communicate really a lot of the time, its just the fact that when people don’t hear what they want to hear, then they say, there is no communication. And they love to prove that on these forums, they beat a dead horse to death beyond dust saying Blizzard never said a word of why, yet videos after videos will be posted showing they have. Proof there is communication, players just choose to ignore it.
Agree. Game feels bad or has evolved passed me. Hero talents are bland. I don’t feel power progression that would drive me to play. M+ is not fun. I don’t use weakauras or addons so when watching a streamer and hearing these addons yell, “jump 3 times” i’m like wtf is going on here?
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Its been said many time through the years, how do you keep increasing the difficulty of the end game mechanics (knowing that the top end player is using add-on to better performance) and still have anything that just a new player or a more casual player can still be a part of.
There is no answer in that department because everyone wants to be in that end game no matter who they are at some point until its just too hard or demands too much. Then you get that question of, how much is too much and where should Blizzard draw the line.
honestly I kind of agree. I heard microsoft axed the Q&A team recently. sadly I noticed more bugs in this game the past two weeks. certain items like timewalking event has 3 pair of boots and no pants. some crafting designs like 7,500 honor for 1 pattern to learn to craft is insane. not being able to clarify public orders on what quality you want. sparks of war quest for 2 weeks bug hasn’t being fixed. I like this expansion but the quality has gone down. honestly, I don’t trust microsoft gaming in general with its leadership. it seems like whoever is in charge wants you to play longer and grind harder to get somewhere in this expansion. I am only sticking around for wow 20th aniversary and that is about it due to bad leadership at microsift,
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TWW needs a come to Jesus moment to save it. BFA for example improved with the first and second patch and TWW needs a strong 11.1 patch.
I can’t say i always agree with the first part… I mean the players list of things wrong can range to something minor, to something major, to something silly, to just excuse themselves to be jerks or what have you. Or to take advantage of.
I mean say the players who think their’s no easy difficulty. Those players you can safely ignore unless you want to design your game that way. Now say there’s players who are at the endgame level and telling you the game is unbalanced. Those are the peeps you should be listening to. But it’s just one example how almost-always isn’t always applicable.
As for the second part…That is only true if the Dev’s solutions aren’t often worse…
Players: “heres this mod that sloves a 20 year old bug with the engine”
Devs: "Here’s the same bugfix, but worse and it doesn’t work because game development is hard. Were trying so hard guys. 
"
But i digress. I do think War Withen, as a concept, just feels rather unneeded as a whole honestly. Then again, so was Dragonflight. And Really Shadowlands and BFA. Honestly, WoW could’ve just ended at Legion or MoP. Were just treading already treaded grounds.