Something is seriously wrong with new player experience in Shadowlands

[Vrakthris]

@Catelan-aerie-peak

That may be the way it is but it still makes NO sense for players who have already gone through the whole Shadowlands experience and earned the Threads of Fate to throw them back into a newbie experience.

I’m sorry it doesn’t seem to make sense to you, Catelan. We’ve tried to explain it, but how you view it and how you react to the functionality, we have no control over.

The following was posted by Development about it:

@Kaivax

Removed the ability for players who have not started Threads of Fate to access the system.

• Developers’ notes: The goal with Threads of Fate was to help alleviate the linear path of Shadowlands for alts as it was the only way for players to level from 50 to 60. Now that Shadowlands has been moved into Chromie time and Chromie Time’s level cap has been increased to 60, players have a multitude of methods to reach level 60. Players currently in Threads of fate can continue through it, but the option will not be available for any new characters.
• We do not have plans to do similar removals with Dragonflight’s Adventure Mode in future expansions. Threads of Fate is a choice to use in Shadowlands and irreversibly changes a player’s character once it is chosen. It previously created two different experiences of Shadowlands, which would double to four with both of the level up and Threads of Fate being accessible within Chromie time. Adventure Mode in Dragonflight is an overlay to the level up experience and is always on once it is earned regardless of decisions the player makes.

@Catelan-aerie-peak

They dangled a carrot, made us work for the reward, then arbitrarily took it away.

Nothing of the kind happened. Just because you don’t understand and/or agree with the change doesn’t mean it was at all arbitrary.

@Catelan-aerie-peak

The is the OPPOSITE of good customer service!

It has nothing to do with customer support, this is game content and design. If you wish to provide feedback to our Game Developers, you’ll want to post in the General Discussion forum or submit your suggestions via the in-game browser via the Support button.