so in start of Shadowlands i actually gained hope and trust to blizzard since it seemed they learnt from their mistakes in BFA, they added pvp vendors and the experience was quite enjoyable for me at least, one of the main reasons i bought shadowlands is because of customizations, blizzard did great job at that but problem being? they only did it for few races while others were drooling in jealousy waiting for their turn, blizzard stated they want to continue with customization so me as nightborne main, one of the worst races when it comes to customization had high hopes to get at least some good news from Q&A if they even mentioned the problem that some allied races lack so much features and if they noticed the feedback we gave, then the bad news came of blizzard deciding closing off their doors on customization for shadowlands, everyone was in shock and my trust and hopes in blizzard were crushed
it seems like at the start of the expansion they were on a good path and then after this Q&A they are going backwards and it just made me wonder why
https://us.forums.blizzard.com/en/wow/t/blizzard-are-you-even-listening/877830
now many of us after this dire news trying to make our voice heard, our requests being ignored for years yet we pay them monthly + for expansions and what not, where is my money goes to?