To be fair, I wasn’t expecting a restoration as I know it was a long time ago, I was hoping they would be able to do something… anything to help, and the first few tickets were a revolving door of GM’s glancing at my ticket, seeing a term from their database and just pasting the relevant article. Since I got the account back, it feels like they just don’t care. Obviously if there is absolutely nothing they can do, I will accept that. But it just felt like they weren’t really exploring what the issue was, and instead just opting for the easy copy+pasting help articles.
Last time I played him I believe he was level 85, which was the cap at the time during Cata. I have to wonder if the levels going up, then getting squished a few times cause his level to dip under the restorable limit and cause the timer to start on his restoration.
EDIT: Im thinking of the newest requirements for the Undelete feature. Any character over 50 is restorable
They won’t restore anything without their internal logs to back up that you actually had what you say you did. It’s an unfortunate truth that player will lie about having stuff that they shouldn’t to try and get it, so they only go off their internal logs (not trying to say that’s what you’re doing, just trying to explain why the policy is the way it is).
Yep, that would have been squished to around level 37 in October of 2020 (just over 4 years ago), which would have brought him into the purge after 120 days bracket.
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I would imagine the level minimums are based on the time of deletion though?
N. Though if that is the case that might explain a few things.
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When does that happen? This thread seems to indicate that it hasn’t yet.
From the same place most hackers get anyone’s information. Data breaches from other websites.
They can only go back to far when it comes to restoring something that was deleted. If they don’t see your character then they don’t see it. They’re not looking at your character on some database and saying “let’s tell him no for the lols!”
They can’t restore and give you something you lost just based on your word. I can say I’ve been a hunter since TBC too and I also had a spirit guide /wink /wink. Can’t prove it but gimme the pet anyways.
All I can tell you dude is to move on. Nobody would even know if you had the original pet without looking at it really closely, which nobody will. There is a spirit beast that looks just like it if you want the model again. Also, the ghost hydra was made tamable so you can get that back too.
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I wouldn’t be surprised if they ran the auto-convert all characters with the 1st login after 11.0 for the warbands change, which would move it into the too be deleted bucket.
There’s a few other things that could have happened, but what matters is that the record from the database has been purged in this case, so we are past the point of no return.
If a blue see’s this, I would just like to know if the theory me and Capslock have is correct, because of the level squishes, did that start the deletion process because he was under a certain level?
No. Deleted characters retain their level until they are restored. It’s at that point that the level squish happens. That wouldn’t even be an issue, though, unless the character was deleted again and its squished level was low enough to allow to eventually be permanently purged.
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I think the time passed is the more significant factor. Whatever data was from 2014 is likely very much gone. Kinda wild that is almost 15 years ago. And of course a GM cannot give you stuff without knowing that you actually had it.
It’s good you were able to recover the account but, well, over 14 years is a good bit of time. I’m not sure if anything can be done due to that alone.
I’d advise others to take this as a lesson though: Phishing attempts are growing more and more sophisticated as time goes on. 2FA is a powerful security tool but there are ways around that too.
Always be careful of your data, and always verify the source asking for such information.
EDIT: Actually over 9 years. Morning math(s) aren’t my thing. Even at basic levels.
We are still in 2024, not quite 2029 yet.
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Oh. Whoops. Shows me for waking up and then start browsing the forums with sleepy brain. 
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Please explain how 2014 was 15 years ago if it is currently 2024 right now?
EDIT: Disregard my post. Just saw your post above me.
Barring any other factors, character data of characters above the permanent deletion threshold is never unrecoverable.
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Well if you scroll your mouse wheel up like half an inch, you would see why.
Also, does this really need to be called out?
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Yeah, I saw just now. I’m tired, and I need more coffee.
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Problem with out the logs they have no idea what to restore! They have no idea what you had and what you did not have. How much gold and so on. No way for them to restore with out the information.
No they will not just take your word on that. Sorry but 12 years after the fact your pretty much out of luck. The best they might offer a gear set for naked characters , So you have some gear to use and not trying to quest naked.
Everyone has done dumb things and now your learning the price connected with that!