Sorry for the late reply on this but I wanted to chime in and confirm that we are actively looking into refunding those that lost gold during the time period this issue was active in the US/AU this past Tuesday/Wednesday. We’ve hit a few delays and complications trying to get this resolved and we want to be extra sure we have everyone who experienced this issue covered before we do our restorations. Please hang in there for a bit longer and hopefully we’ll be able to get your gold back to you very soon.
Thanks for all the reports and your patience in this. Have a great weekend!