I started playing at the beginning of classic on Benediction. My server went from 50/50 population split, to Alliance dominated. I lost the ability to WPVP, but at least I had a big pool of players to play with. Enter WOTLK, I couldn’t even log in to play. I took the free transfer to Sulfuras because Blizzard promised to promote a balanced population. Surprise! They didn’t make good on their promise. In fact they closed transfers, preventing the Alliance population from ever reaching parity with the Horde.
And now, Sulfuras is dead. Less than 1k active players, down from over 10k at WOTLK launch. There’s no one to run dungeons with, no one to PvP with, etc. I have no reason to stay subbed any longer.
I work in business management / client relations. If I mismanaged a product this bad, promised my paying customers a solution, and then failed to follow through without any communication whatsoever, I would lose my clients and my job.
I’m not paying money to transfer again. It’s extremely unfair to pay to fix a problem that Blizzard created. Blizzard customer service told me “we want servers to be a meaningful and impactful decision for players when they transfer, that’s why there is a fee”. How can that be true when Blizzard can let an entire faction transfer off a server, which invariably harms the remaining players on that server?
Blizzard, you need to do something. My sub runs out and I will not be renewing. You have a major service issue that needs to be addressed. There’s zero point in subscribing to this Massive Multiplayer Online game, when the “Multiplayer” is nowhere to be found.
To anyone who wants to read the communications from the Dev Team, here you go:
Blizzard’s Promise:
- They are taking steps to prevent Mega Servers in the future
- They will be heavy handed in preventing any tail spins that inadvertently create other problems down the road
- Will continue promoting faction balance on destination realms.
They made good on their first promise, and failed to deliver on the other two. Many players, including myself, took the server transfers because we expected the developers to make good on the rest of their promises, just like they made good on their promise to end Mega Servers.