Updated 5:30 p.m. PST – December 3, 2021
While a great many players’ Ranks have been corrected, we continue to work through the fixes for every Season of Mastery realm in every region. We expect that work to take several more hours to complete. We’re currently scheduling realm restarts for some realms tomorrow to help speed up the process.
Please note that any gold refunds for high rank gear that is removed will come later. It may take several days for all refunds to be processed.
6:00 p.m. PST – December 2, 2021
At this time, we’re running calculations that will bring Season of Mastery players who have earned Honor to the correct Rank. This may take a little while to complete, and if you aren’t seeing your correct Rank thereafter, logging out and back in may be required.
As soon as we can, we intend to refund and remove gear from player-characters who do not meet the Rank requirement to have obtained the gear. With that in mind, we advise players who have found themselves in possession of a high Rank piece of gear to not waste any resources on it, such as enchantments.
Thank you for your patience as we continue to fix this.