Restoration not available for the blue panderia remix items...?

[Meibee-feathermoon]

I put in a restore item and its been a few hours - I normally get it back straight away… so I am guessing it is not fixed yet
UPDATE: suddenly i have an open ticket so that got dealt with and…
UPDATE #2 Items that did not automatically restore with the Restoration Service are permanently lost

what a joke. They are still in my restoration page, you took the time off my char so I cannot try again for a week… so I guess I might as well start a new character …? what a waste of time

[Darthwraith-blackhand (Darthwraith)]

KNown issue ticket is useless a GM wont be able to help and theres no ETA on a fix.

[Kozzae-doomhammer (Kozzae)]

MOP Remix Restore did not work

I’m afraid there isn’t anything that Customer Support can do here. The overall issue is being looked into, but as Zenjy mentioned, we do not have an ETA on when it can be resolved.