I reported an inappropriate name while I was running a raid about a month ago. To my surprise that same person joined a key I was a part of last night. I don’t think this particular name is appropriate at all and you need to do work on your system because it’s clearly broken at many junctions… original creation of names down to how the report function is actually handled.
I wouldn’t normally wouldn’t Karen about something like this… but something should be looked at and fixed. The normal avenues of reporting aren’t working. I guess I can’t say “the name” for “reasons”, but is there anyway to actually have this type of issue looked at?
There have been reports as little as two weeks ago (possibly even more recent) where someone came here salty to lose access to a name they’ve had since launch, so it’s definitely still working within your timeline, which suggests at least two probable factors.
The first of which is simply that Blizzard doesn’t agree with your assessment, and you’re right not to post it here for verity as it could very well also earn yourself a sanction. Just putting it out as the main speculation.
Secondly, they could very well have been flagged for a rename since your report but didn’t take the opportunity seriously and simply renamed it to what it was before.
A third possibility is that the original character you reported was deleted at some point and the name was given to a new character, in which your reports are no longer designated.
All of that in conjunction with the recent threads about forced name changes to say, the system is generally working as designed. That’s not to say that there aren’t outliers along the way that are having issues that could or could not be UI related, but there are a couple more immediate concerns about one of these situations before getting to “Blizzard isn’t cooperating.” Certainly keep reporting, because threads like the above are pretty common around here.
So much for the theory that the report system and punishment is automated.
Anyhow, could it be that the person in question did receive a name change flag, and just decide to keep the name in question? People do that all the time, and since Blizzard is reactive with name violations, he just needs to reported again.
Fun Fact: People who repeatedly violate the naming rules do work their way up to suspensions and eventually a ban.
Without naming names I can assure you if I called anyone on the forums this persons name I’d surely get a vacation. My honest guess (in my case) is no one actually assessed anything.
Doesn’t this sound like a loop hole that just perpetuates the problem? A person shouldn’t be able to rename to… the same offensive name again. There are no special characters in their name either so if this did happen it’s still a failure to correct the issue on Blizzard part.
This is a level 80 character doing raids and pushing keys. Certain in my mind, that this isn’t actually a possibility.
Less a “loophole”, more “give 'em enough rope to hang themselves.”
If they repeat offend, the penalties become worse. Like, “suspensions and bans” worse.
Think of it as evolution in action.
Anyway, if you believe you have a suggestion for improving how inappropriate names are handled, post in General Discussion or use the in-game feedback feature, because suggestions posted in the Support forum are not forwarded to anyone who is supposed to receive and consider them.
A little part of me is irritated that I’ve been offended by someone’s name (twice). I feel like the tools we’re given are inadequate and or automated to the extent that they don’t really work as they should.
I didn’t post this in GD on purpose because most good feedback there is lost amongst the people who habitually post (I have definitely received more quality responses here than I would have there). I’ve used the in-game feedback feature before and it’s just another avenue where I feel it’s “sent” and once again it’s pretty doubtful any meaningful changes will happen and or it’s ignored entirely… just a way to make people feel like they can contribute/complain while maintaining a hands off approach to fixing any actual issues.
What I’d like to see at this point is… this persons name to not come up in the armory anymore.
It’s a small world when I encounter this person first in a raid and then a month later in a M+ key. I could choose to ignore them and not be “offended” sure, but I’d rather know if they exist under that name now… so I can tell if my “reports” are still being ignored or side stepped… for more hanging rope I suppose.
This is the one forum where ur feedback will deffinately be lost to the void it isnt collected here if u dont want to post in the forums u can submit ingame.
I’ve received better candid information by posting here though than I would have gotten in other areas of the forums. I’m more grateful for that than being frustratingly trolled by GD into naming the individual and getting a forum suspension. In my actual interactions with Blizzard I believe my “concerns” in game are being ignored due to inactivity on their part for what ever reason may lie behind it.
This is definitely the forum to get quality information about Blizzard policies and processes. But The Powers That Be have decreed that feedback will not be accepted from posts here in the Support forum group. Hence, my initial suggestion to post in GD, although I understand you’ll get a lot of opposition and a fair bit of trolling. That doesn’t change the fact that you’re addressing Blizzard’s decision-makers, and nothing the Peanut Gallery says can change that. You could post, mute the entire thread, and walk away.
Or, you could use the in-game suggestion tool. You’ll have to be more concise because of the small character limit, but really, if your idea can’t be distilled to 500 characters it’s not ready to be submitted to the developers anyway.
I’ll never get a blue post to confirm anything. But I was honestly shocked this person has been running around the game as long as they have with that name. I wasn’t the only person who reported this individual either. I don’t know the threshold of reports that is needed for an actual action to take place… but it’s a bit broken. If I’m to actually see a change I need to understand how it’s supposed to function vs how it’s actually functioning. Track players and report things multiple times perhaps until “action” takes place. I don’t care if it’s collected or not maybe more direct truth is said knowing this will all be gone in 2 months.
My problem is Blizzard inactivity and I don’t think anything I do or say will fix it, not by the means mentioned here and not without more “work” on my part to ensure if they do or don’t in fact respond to my (and others) reports.
There seems to be a severe lack of information on how some of these background processes actually are supposed to function. Thanks to you and all who contributed to my understanding of how it’s working for the most part.
This is always an option. As long as I’m accepting of a vacation myself for someone else’s poor actions and inactions.
I have before and I’m pretty sure it’s about as useful as the forums overall. Just a bucket people can throw things into when they don’t like x,y,z.
One of two things are most likely. One, we may not have agreed with your assessment of the name. From your description, that does sound less likely.
Two, there simply haven’t been enough reports to trigger a ticket. If only you or one other have reported it, chances are good, it’s never bubbled to the top as a ticket.
As already mentioned, it’s also possible we DID flag it, and they went back to it. That is unwise in the extreme when it finally catches up with them.
Just for clarity, we’ve all been telling people for a long time, usually in response to accusations of “mass reporting”, that “it only takes one report to get something in front of a GM”.
