Received Stress test email - no access

Yamoneta-shadowmoon · May 22, 2019, 8:54am

Might as well add my name to the list i also go the email and no mention of it in the launcher

Ixliam-stormrage · May 22, 2019, 10:20am

Add me to the list as well, got the email at 10:12pm EST and still no option in the launcher to install the stress test. Tried rebooting the launcher several times to no avail, switching back and forth from normal to beta version and back, and currently doing a scan/repair.

Zarkos-area-52 · May 22, 2019, 10:28am

Just woke up to this, went downstairs to download and nothing was available. Time was 6:00am EST.

Tried
Restarting PC
Logging in and out of launcher
Checked under account management
Checked to see if it was a Phish and had legit Blizz email

Cimbom-proudmoore · May 22, 2019, 10:36am

Same, I’ve read the blue replies, but I’m curious what the fix is…if any. Or is my excitement about to be crushed with a “we’re sorry for the misfire”?

Adellinaa-emerald-dream · May 22, 2019, 10:59am

I got the download this morning

Kantankerus-thorium-brotherhood · May 22, 2019, 11:00am

Seems to be a BNet client update kicking around too. Not sure how to ‘properly’ check the version, but for me on W10 the .exe is showing version 1.14.1.11144.
Just spitballing, but perhaps the Beta/Stress test doesn’t appear in the dropdown install option without an up to date client. Folks on Windows should, perhaps, try running the client with Admin privs.

Nekrocyn-shadow-council · May 22, 2019, 11:02am

How would one update the launcher?

Kantankerus-thorium-brotherhood · May 22, 2019, 11:07am

To this, for W10 at least, I’d also add ‘ensure one logs the current user out not just simply restart the computer’

Forcing a logout under W10 can be done with Right Click on Windows Logo (State Menu)->Shut Down Or SIgn Out->Sign Out
Then at the Login screen, select Shut Down or Restart.
Signing out should ensure that every ‘open’ file for that user is closed, thus (theoretically) triggering updates if available - although this could take minutes after logging back in and waiting for the system to re-stabilise.

YMMV.

Synia-aerie-peak · May 22, 2019, 11:15am

I am having the same problem. I got the email this morning for the Stress Test, and the link does not appear as the instructions on the email says.

Loruk-mannoroth · May 22, 2019, 11:15am

I also received this email but I am very disappointed to not see the Client in my drop down list for download I’ve tried to repair and relaunch my bettlenet platform.

Popabrew-stormreaver · May 22, 2019, 11:15am

I have done everything. I have the email but NO go on the installer in the drop down.

Lionspirde-area-52 · May 22, 2019, 11:22am

got email 10:13 pm yesterday currently 7:21 am next day… no stress test client…

Kurdash-moon-guard · May 22, 2019, 11:23am

Adding to this as well. Got email, dropdown only shows Live and the two PTR accounts (I accidentally hit the button to create a 2nd PTR account). Nothing about Classic.

Hope it was not an error

Eblis-proudmoore · May 22, 2019, 11:24am

Same here, wondering if its because 2 ptrs.

Kyoshiki-blood-furnace · May 22, 2019, 11:37am

same here , got the email and only got 2 ptr and live server shown at drop-down menu. sad.

Azmerk-norgannon · May 22, 2019, 11:44am

Got my email last night 8:30 pm my time its now 5:45 am still nothing on my launcher.

Ronöben-zuljin · May 22, 2019, 11:44am

Same here got the email yesterday and nothing this morning…

Radioshack-darrowmere · May 22, 2019, 11:51am

Same as everyone else. Email but no download option on launcher. Tried just about everything mentioned in this thread

Abruek-turalyon · May 22, 2019, 11:54am

Seems like most people who have received the email didn’t have their accounts enabled for access, including myself, hopefully this doesn’t hinder the stress testing process.

Cilest-aerie-peak · May 22, 2019, 12:02pm

Received email last night but nothing in the launcher for me as well. I appreciate the team looking into this!