Purchases keep getting canceled and returned

Anything I purchase lately seems to be getting canceled and returned as of today. Tried with different cards. Is something up with the payment processor?

Is the cancellation happening before the charge goes to your CC company, or is your CC company denying/cancelling the charge?

the CC company says Blizzard is the one that canceled.

“Blizzard *US101####### has canceled this transaction. The money has been returned by Blizzard.”

Fun fact: this always seems to happen when I buy from Blizzard in the mornings, when Token prices are at a high. Neve rhave a problem buying it on a card when token prices are cheap lol

Have you tried a different browser as sometimes that may be the issue.

I just ended up buying from Best Buy instead for WoW Balance and will use that instead.

I checked on WoW Market it looks like they’re doing this to others when token costs are high. Oh well :confused:

I’ll use best buy to get bnet balance instead to buy mounts and tokens

That’s certainly an interesting new conspiracy theory.

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Hey at least now I have bnet balance so it can’t be reveresed. I’ll try again :smiley:

Only a blue or a GM might be able to see what’s going on. Please feel free to submit a ticket using the purchase failure path, and ask a GM what they see. Common reasons could be, bnet region and CC region don’t match. blizz may have flagged your account to not trust CC purchases, that is generally if you have done a charge back before. Blizz could also be detecting an anomaly in the purchase like even using a VPN that routes you out of your region.

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its all good. I bought during the server downtime today when it went up/down a few times figured it may be related to that since it took them 12 hours to cancel and take the items away.

I went to best buy and got a bnet card and rebought

I got everything back

What is it about humans that causes them to leap conspiracies at the drop of a hat?

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