Silence is the first penalty for a Social infraction. After that it goes to a week Suspension for WoW. While that is accurate for the Silence, it does not tell people that they only get one Silence for the life of their WoW license. The rest are Suspensions.
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I got a question, with the first silence is it a World of Warcraft game license silence or a BNet silence, or are they both the same thing?
Sorry, don’t mean to bring it off topic here.
EDIT: Ayukama Alt.
I believe it would just be on the wow game license. But if you go on another account and get a another offense that would jump to a suspension and put your entire bnet account at risk if your violating chat on more then one license.
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Yeah, think so. Was just wondering because the article Perl linked says World of Warcraft account silence, which applies to the World of Warcraft license and the one Pooh linked talks about a Battle.NET account Silence, which I know applies to the Battle.NET account.
If the silence is from a chat violation in world of warcraft then it should only effect the license it happened on. Only way it would happen to bnet account is if you get reported for abusive messages sent from your bnet account directly by being logged in via the launcher.
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Alright, thanks Vorsol. Was just wondering. Anyways, gonna let this thread die.
I do wish I had adhered to that when the community became toxic. I get easily angered.
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From a single post?
Usually when a banwave goes out, we have a lot more posts all claiming their innocence.
They do.
Ahh - but not all who claim ignorance or innocence are - as proven time and time again on this very forum.
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And we have many posts about bans.
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Try thinking about every player making posts about their bans.
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Customer Support is the worse place to be trolling, and just like everywhere else around the forums, should be avoided.
And no, Blizzard’s Customer Supports are not bots. They have human beings reviewing each ticket, each Code of Conduct violations, each report, etc. They work hard to ensure that the policies are met to keep the game, and the forums, are safe, and enjoyable for everyone.
Every person who gets suspended or account closed are mostly Code of Conduct/EULA violations. Sometimes innocent players are caught in the crossfires of when someone or group of people get actioned, which is what the appeal system is for. To see if Blizzard made a mistake or to see if the action is up-held.
Does it suck getting actioned? Yes. Is it worth breaching the Code of Conducts or End User License Agreements to get actioned? No. This is why there is policies in place, to ensure that there is a safe and fun environment for everyone to enjoy the game.
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That really isn’t useful in this forum as we’re here to offer information. We can not help with appeals, we can not ‘boost’ someone appeal from posting here. We can’t not ‘rally’ behind someone because they feel it’s unjust. We can not help anyone beyond the basic of ‘If you need help with putting in appeal, we can help’. We can’t help find what triggered the action, or find what was found. We can’t help with trying to get a ‘human’ to review it as it’s already has been. We can’t give a prefer appeal from posting here.
We simply are not a magical force to get what someone want.
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You see what I did there? I pulled legitimate responses from Blizzard’s SFAs. There are so many threads with them just repeatedly having to state time and time again that there are not bots at work, nor AI. It’s all real people - whether you choose to believe that or not.
Where is your cited evidence, hm? Not from Reddit, the same repeated and rehashed tin-foil-hat theories or anything else that isn’t verified information.
Even if it’s posted by another player here on the CS forum - the regular posters here are well-versed in such things, having seen all previous instances of people coming here after their account is sanctioned. We’ve also seen so many people get their accounts back, or sanctions lessened from bans to suspensions. The appeals system works, even though it can absolutely be slow and kind of clunky. It’s not nearly as fast as anyone would like. Not the players nor the staff.
But to keep posting the old, tired party lines without a lick of unverified data to back it up? They’re going to be reported for disinformation, and then likely removed once the mods catch up.
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It’s all in the repeated responses to everyone’s tickets.
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If all you have here is hearsay, then that isn’t a good counterpoint - more so when it can be boil down to “Trust me bro!”
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I did get banned from the forums, but I got back on after sending enough appeals.
I also want to leave this here, just in case my suspicions are correct:
Sockpuppeting is when you use multiple characters to make it appear there are many people supporting your post. This is 100% not allowed on these forums.
Just want to inform anyone who may be doing it in this thread.
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Ah yes, the age old form letter, or template. To prevent workers from having to write, or type, the same thing thousands of times when the answer is the same.
They do have an auto answer system that sends out scripted replies to most first attempts at a ticket - based on keywords. Esp if that ticket is for something CS does not handle like Bug Reports, game hints, etc.
Re-opening a ticket if that does not answer the question, does result in a GM.
Appeals though - those will ALWAYS get a template. Always. They are taking away game access and the last thing they want is some GM saying something off the cuff. Those templates are carefully written and approved by upper mgt and legal. Those are what they use for appeals. Regardless of who looks at it.
Also, the switching alts thing is just plain strange Cam.
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Templates are used by GMs to ensure that no extra information gets out about detection and ensure everyone gets the same info. That’s not a bot. If it was, responses would take minutes at most.
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