Sorry that I take this game seriously. Blizzard doesn’t. Blizzard doesn’t care if you waste your time dying to a bug on HC - I do care about my fellow players despite that I am finished paying for a just good enough game.
I wanted to go ahead and share these images of the map that Classic Devs designed for when you may be in the unfortunate circumstance of using the “Character Stuck” service:
For example, my level 48 was slaughtered by nearly a dozen horde NPCs and Elites after using Blizzard’s “Character Stuck” service. I disconnected on an Elite group quest in the Hinterlands, so in fear of getting separated from my party and put back on a different layer upon login (layering is another bug not meant to be the topic of this post), I used the character stuck service. Now if you look at the map of the Hinterlands, you will see that anyone in South/central Hinterlands will be ported to the Horde entrance of Arathi Basin, surrounded by dozens of Horde NPCs. This will almost certainly ensure your death.
Before using the Character Stuck service, consult this map to assure that it is safe. Ignore Blizzard Support if they say it’s “safe” to login, I was moved to a “safe graveyard.” Don’t listen to these underpaid Support Reps that never even touched this game that we love so much and spend so much time on. This level of insult we get from Customer Support’s ignorance made me unsubscribe. They told me it was safe too and my character was slaughtered in about 2 sec.
1.15 isn’t ready for Hardcore. Not saying it’s the dev’s fault. Deadlines, corporate greed, etc. Oh and of course nothing can be beta tested nowadays because the same.
RUMORS (edit):
I also heard other players report that Stuck simply kills their character. Not confirmed and a lot of players have a misunderstanding on how the games actually works. So I wouldn’t rely on that rumor/report but maybe keep it in the back of your mind.